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TelephoneOperations
Call Waiting

Enable Call Waiting

Pick up a Waiting Call

Swap Between a Current Call and a Call onHold

Cancel Call Waiting

When call-waiting is enabled for your extension, you will hear two beeps in your conversation when you are
on the phone and a new call comes in1. When you hear these two beeps, you can decide whether to put your
current caller on holdand take the new call, or continue talking to your current caller and, depending on how
you extension is set up, let the new callergo to either your voice mail, get forwarded,or be disconnected.
Youcan eliminate call- waiting beeps from your conversations by disabling call-waiting for your extension.
To enable call waiting at your extension:
1. Pick up any phone or otherwise getan inside line dial tone.
2. Enter the Enable Call Waiting sequence .
3. Enter your extension number.
4. If prompted, enter your password2o r a password with administrator privileges.
5. If your password was accepted, you will be notifiedt hatcall-waiting has been enabled.
6. Hang up.
If you enable call waiting for your extension and you are on the phone when another call comes in, you will
hear two short beeps in the middle of your existing call. Youcan press to put the current call on
hold and answer the new call, or you can ignore the new call an d let it go to your voice mail.
Note that if you pick up the incoming call, you can use the Swap Hold sequence to toggle
between the two calls.
1. Your caller will not hear these beeps,only you will.
2. You will not be asked for a password if you have already entered it once to enable some other command and yo u have not
hung up since then.
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user.bk Page19 Wednesday, March 7, 2001 10:34AM