CHAPTER 5

Windows Desktop Tools- NexPath Call Director

NexDirectorTM is the NexPath Call Director program that runs on any Windows PC desktop. Using the TCP/IP network, NexDirector communicates with the NexPath Telephony Server for status and control information. NexDirector allows a user to view the NexPath Telephone System activity for inside and out- side lines (extensions), park orbits, and voice mail boxes. With NexDirector, you can also control and direct calls.

With NexDirector you can:

View extension status, and determine whether an extension is on-hook, busy, ringing, on-hold, or in Do Not Disturb (DND) mode.

View the number that an extension is connected to.

View which park orbits are occupied and what number they are connected to.

View voice mail boxes and which ones have unread messages

Transfer a call to an extension, a voice mail box, or a park orbit with the click of the mouse

Grab a ringing call and connect it to your extension.

Place a call to an extension with the click of the mouse.

Select a specific outside line with the click of the mouse.

Put calls on hold or place your extension in the DND mode.

Disconnect from a call on your extension.

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Cadence Telephony manual Windows Desktop Tools- NexPath Call Director