Cadence Telephony manual 120

User’s Guide

You can delete an item from this window by selecting it and then clicking on Delete. Only one message can be deleted at a time.

To copy the audio file associated with an item in this window to a local drive, press Save Local. You may want to save important voice mail messages on your local computer because you will eventually run out of room in your voice mailbox on the system1.

To review your voice mail greeting, click on the message entitled “Personal greeting” in the message win- dow and then click the Play button. You can re-record your greeting by clicking on the Record Greeting button and following the prompts.

You can copy a voice mail message from your mailbox to someone else’s. To copy a message, record an introductory message using the Record Copy to: Intro button (if you have not already done so), then select the message you want to copy, use the pull-down list at the bottom of the screen to select the mailbox to which you want to send the message, then press the Copy Message To: button. Your “copy to” intro mes- sage will automatically be added to the beginning of all copied messages, so you should record something like, “This message was forwarded from <your name>’s mailbox.” You can record and re-record your “copy to” intro message as many times as you want, so theoretically it can be tailored for each user as each mes- sage is sent.

In the current version of the software, copying a voice mail message to another mail box using TelOper will not trigger email notification for the destination mail box.

Note When recording your Copy to: Intro or your Greeting, you can terminate the recording by hitting any key on the keypad, or by simply hanging up.

The check-boxes at the bottom of this screen allow you to select whether to playback of messages is per- formed through your computer or through your telephone. Playback through your computer uses the browser’s built-in audio playback capabilities, so this will only work if your computer and browser are already able to play audio files.

Alternately, you can play messages over a telephone by clicking the Listen with telephone check-box. The telephone used will be the one associated with the extension you logged in with.

1. The amount of time you are allowed for messages in your mailbox is set by your system administrator.

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