User’s Guide
62
Features Available When Leaving a MessageThere are a number of features that areavailable when a caller is leaving voice mail. Youmay want to make
the caller aware of these capabilities in your greeting. The“Press 1” function ope rates differently depending
on whether the voice mail greeting is still in progress, or recording has begun. Thisis described below.
Keys that callers can use during the greeting when they are in voice mail
Youmay want to let callers know they can press the following buttons while listening to your greeting but
before recording begins:
Keys that callers can use during or afterrecording a message
After recording begins, callers can press , and they will be prompted with the following choices: .
Go to the extension defined as the operator’s extension by your system administ rator
Exit voicemail and go to the extension defined as thevoice mail exit extension by your
system administrator(usually the top of the day auto-attendant)
Skip the rest of the greeting and go directlyto record
Operator: Send the message, and go to the extension defined as the operator’s exten-
sion by your system administrator
Rewind and Play: Rewind and play message from the beginn ing.
Pause/Resume: toggle between playing and pausing.
Record: Begin recording at the current location in the message (if not at the end of the
message, over-writingthe message at that point).
Rewind and Record: Start over and re-record the message from the beg inning.
Back 5: Skip back 5 seconds and begin/continue playing this messag e.
Forward 5: Skip forward 5 seconds and begin/continueplaying this message.
Call back number: Enter a call back number.
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user.bk Page62 Wednesday, March 7, 2001 10:34 AM