User’s Guide
28
Hold

Put A Call On Hold

Retrieve A Call From Hold

Swap Between a Current Call and a Call onHold

The NexPath TelephonyServer can place up to three calls on hold at a time on any one extension. The calls
are place on a stack, much like a stack of boxes or books. The last call placed on the stack using
is the first one retrieved when is entered. Calls place on hold at an extension can only be retrieved
from that extension (private hold). If you want to place callson hold to be retrieved from any extension, use
park orbits (public hold). See Park Orbits on page 39 for a detailed description.
Calls placed on hold using the above sequences, or placed into park orbits, receive hold music, if enabledfor
the line and external hold music is supplied to the system.
Toplace a call on hold:
1. Enter the Put Call On Hold sequence . Youwill get an inside dial tone, and are free to call a
new number, enter a command,or hang up.
Note If you inadvertently leave a call on hold and forgetabout it, you will get a short reminder ring every 45
seconds1.
Toretrieve t hecall mostr ecentlyp uton hold:
1. Pick up the phone or otherwise get an inside line dial tone at the phone where the callwas put on hold.
2. Enter the Retrieve Call From Hold sequence .Youwill be connected to the call most recently put on
hold.
1. This is the factory defaultvalue for the reminder ring delay time. Yoursystem administrator can alter this time if desired.
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user.bk Page28 Wednesday,March 7, 2001 10:34AM