User’s Guide

Using the NexPath Telephony Service Provider (TSP) with other programs

Programs such as the Microsoft Dialer (Programs -> Accessories -> Phone Dialer on Win98/ME and WinNT, and Programs -> Accessories -> Communications -> Phone Dialer on Win2000), Outlook, Gold- mine, and ACT! are TAPI compliant, so they allow calls to be dialed using these applications with the Nex- Path TSP installed. You should consult the documentation for these programs on how to select the address and line to work with the NexPath Telephony Server.

For example, when you are running the Microsoft Phone Dialer, click on Tools -> Connect Using... to bring up the Connect Using dialog box. Select the line and extension in the Line and Address selector boxes, respectively, that you configured above in the installation process, to configure the MS Phone Dialer to dial using the NexPath system. The display should appear as below:

FIGURE 7-3.Configuring the Microsoft Phone Dialer to use the NexPath Telephony Server TAPI

interface.

Note that numbers are dialed with the telephone ON HOOK, for TAPI calls. This is different than calls placed with NexDial, which are done off hook. The telephone extension that you configured for TAPI will ring when the call is placed.

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