Cadence Telephony manual User’s Guide

User’s Guide

The NexPath Telephony Server combines the following subsystems into a single, tightly integrated, easy-to- install, easy-to-maintain package:

•A complete switching system (PBX-like functions)

•Up to 136-line (outside+inside lines) capability.

•Functions such as call routing and switching can be performed using standard touch-tone codes from conventional telephones. No expensive, proprietary phones are necessary.

•High bandwidth (64 kilobits per second), all digital signal paths pass fax and modem signals trans- parently.

•Automatic fax detection

•An auto-attendant system

•Allows automated answering and routing of calls.

•Fully configurable, including custom messages and flexible numbering plans.

•Multiple auto-attendants with a different auto-attendant on each line if desired.

•A voice message recording and retrieval (i.e., voice mail) system

•Over 50 hours of voice mail and custom messages can be stored per system.

•Password protection provided for all voice mail access.

•Personal greetings can be recorded for each extension.

•64 kilobits-per-second digitization, storage, and playback gives your messages unsurpassed clarity.

•30 port simultaneous voice mail access capability.

•Support of the VMWI (FSK) voice mail waiting light.

•An Automatic Call Distribution (ACD) system

•Allows calls to be directed to a group, such as sales, rather than just to an individual.

•Multiple overlapping distribution groups with priority settings.

•Custom reassurance messages and hold music while the caller is waiting in the hold queue.

Other features include:

•Integrated TCP/IP LAN for network control and administration

•System administration is performed using standard Web browser (Netscape or Internet Explorer) software running on any desktop computer.

•Control of any extension can be performed either from a telephone, from the Windows programs NexDial or NexDirector, or from a Netscape Web browser software running on any desktop com-

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