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User’s Guide
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FAQ
Password
Login
Disconnecting
Configuring the dialer
Resetting Button Assignments
Voice Mail Access from NexDial
Set Up Transfer
Setting Day/Night Mode
How to
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Contents
NexPath Telephony Server User’s Guide
Copyright 1997-2001 NexPath Corporation
NTS Server Hardware Limited Warranty
NexPath Corporation
Page
Table of Contents
Call Forwarding
Voice Mail
Iii
Features Available When Leaving a Message
Windows Desktop Tools- NexPath Dialer
Windows Desktop Tools- NexPath Call Director
TelOper the Web Browser Desktop Interface
Installing the NexPath Tapi 2.1 Service Provider
Frequently asked questions Glossary Index
Introduction
User’s Guide
Introduction
Where to go for assistance
Support Policies
Legal Notices
User’s Guide
Telephone Operations
General Concepts
Hook-flashes
Beeps and rings
Ring Cadence
Rings
Call distribution groups
Ring groups and Pickup groups
Extensions numbers in the NexPath Telephony Server
System speed dial numbers
Accept Calls/Do Not Disturb
Accept Calls Do Not Disturb
User’s Guide
Barge
Barge In #
Forward Calls Cancel Forwarding
Call Forwarding
Telephone Operations
User’s Guide
Call Waiting
User’s Guide
Clearing a Command Sequence # #
Clear
Set Up Conference Flash Add To Conference Flash
Conference Calls
Enable Day Ringing # Enable Night Ringing #
Day Ringing/Night Ringing
Hang up
Disconnecting
Disconnect Call Flash #
Do Not Disturb
Help
Help
Hold
Telephone Operations
Hook Flash the Central Office Line Flash
Inside Lines
User’s Guide
Line and Extension Numbers
Announce Line Number and Extensions #
Listen
Listen In #
Night ringing
Operator
Dial the operator
Outside Lines
Obtain an Outside Line
Paging Public Address
Park Orbits
User’s Guide
Passwords
Enter Password # Change Password #
User’s Guide
Pick up
Transferring Calls
Telephone Operations
Summary of the keypad sequences
Hold Put a Call On Hold
Set Up Transfer
Voice Mail
Determining if you have new messages in your voice mailbox
Accessing voice mail from your telephone
Message Menu
Main Menu
Forwarding a message to another mail box
Forwarding a message to a group
To record your standard or alternate greeting
Call the person who left a message
Getting a help message during voice mail
To set your Standard Greeting or Alternate Greeting
Accessing your voice mail from an outside line
To listen to your standard or alternate greeting
Getting into your voice mail box if your mailbox is full
To enter a numeric pager number
Recording a short name
Adding a voice mail distribution group
Removing a voice mail distribution group
Sending a message directly from voice mail
Rewind and Play Rewind and play message from the beginning
Press 1 During Record Send Message
Features Available When Leaving a Message
Call back number Enter a call back number
Voice Mail
User’s Guide
Windows Desktop Tools NexPath Dialer
Installing the NexDial dialer program
Configuring the dialer
Windows Desktop Tools- NexPath Dialer
Configuring setup parameters for NexDialTM
Windows Desktop Tools- NexPath Dialer
Tools-Options menu in NexDial
Features available with NexDial Dialer Window
Screen pops
Numeric keypad and the Dial/Transfer button
User speed dial buttons
NexDialTM Network Dialer Application
Function buttons below the keypad
Hold If you are in the middle of a call
Add to Conference again
Send to VM
Status information
Voice Mail
Selecting the audio player
Setting Day/Night Mode
Changing your password
Voice Mail Access from NexDial
Voice Mail Window in NexDial
Saving a copy of the voice mail file to the local computer
Playing back a message
Calling the call back number
Forwarding a message to another voice mail box or a group
Recording your Standard Greeting
To play back your greetings
Recording your Alternate Greeting
Selecting the Standard or Alternate Greeting
Deleting a message or messages
Announce Time and Date and/or Caller ID
Voice Mail Message Options
Numeric Pager Notification
Numeric Pager Notification for Voice Mail
Windows Desktop Tools- NexPath Dialer
Email Notification
Email Notification for Voice Mail
Adding and Using Voice Mail Distribution Groups
Voice Mail Distribution Groups
Personal Phone Book
10.Editing a user voice mail distribution group
11.Personal Phone Book
12.Viewing the system call log using NexDial
Viewing the Call Log
Integration with Goldmine 4.0 and ACT! 3 & ACT
Windows Desktop Tools- NexPath Call Director
Installing the NexDirector program
System Requirements for NexDirector
Windows Desktop Tools- NexPath Call Director
NexDirector login dialog box
NTS Server Configuration Issues Related to NexDirector
Including Extensions in the system phonebook using AdminTool
NexDirector Screen Inside lines tab
Configuration and Setup
Options Configuration
Tabs and Views
100
Configuration Management- Multiple Views
101
Customizing Buttons and Views
102
103
Customizing buttons on NexDirector
Activity and Status
Resetting Button Assignments
Resizing the Window
104
Call An Extension
Controlling Calls
105
Transfer a Call
Put a call on Hold
106
Retrieve a call from a Park Orbit
Seizing a particular outside line
107
Disconnect a call
108
To Control your Phone from your Web Browser
109
110
Log-in page for controlling your phone from your computer
111
Control
112
VM Barge-in
113
Selecting a voice mail box to monitor
Send to VM
114
Call Control
Using the Ring Group button
115
116
A voice mail alert box
117
A sample voice mail
Setting message, pager, and email parameters
118
Dialing Method for Call Back
Other Voice Mail Features
119
120
System Information
121
122
Using the Phone Book
123
124
View Log button
125
126
A sample Call Log
127
Status information at the bottom of the Control
128
Installing the NexPath Tapi Service Provider
129
130
131
Telephony Dialing Properties Window
NexPath Tapi 2.1 Configuration Window
132
133
134
135
136
Frequently asked questions
137
138
Answer
139
140
141
142
Glossary
143
144
Call distribution group
145
CPC
146
FSK
Password protection
147
148
User
Index
149
150
151
152
153
154
Tapi
155
156
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