Cisco Systems SPA9000 manual Localization, Click Voice tab the SIP tab

Localization	8
Localizing the SPA9000 Auto Attendant Prompts

The set of files includes the following types of prompts:

•Prompt 1: Greets the caller and prompts for an extension number

•Prompt 2: Notifies the caller that the call is being forwarded

•Prompt 3: Notifies the caller of an invalid extension

•Prompt 4: Good-bye

•Prompt 5: Greets the caller with specific prompts for General Information, Sales, and Support.

•Prompt 6: Notifies the caller that the office is currently closed and prompts for an extension number.

NOTE The Auto Attendant prompt files must be encoded in G.711u and must have a total file size (message and header) of 94.5 seconds or less.

STEP 1 Download the SPA9000 Auto Attendant prompts from Cisco Partner Central, Voice

&Conferencing page, Technical Resources section, using the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources

STEP 2 Store the downloaded files on a TFTP/HTTP/HTTPS server.

STEP 3 To configure the SPA9000 to download the files from the server, complete the following tasks:

a.Start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin Login and then click Advanced.

b.Click Voice tab > the SIP tab.

c.Scroll down to the Auto Attendant Parameters area of the page.

d.In the AA Prompts URL field, enter the script for the server, path, and prompt file names.

SYNTAX:

serv=scheme://server_addr[:port]/root_path;[p1={prompt1 file path name};][p2={prompt2 file path name};][p3={prompt3 file path name};][p4={prompt4 file path name};][p5={prompt5 file path name};][p6={prompt6

SPA9000 Voice System Administration Guide 152