Cisco Systems SPA9000 manual Example Prompts, Example AA Prompts Prompt ID Message

Configuring the Auto Attendant	7
Working with the Auto Attendant Greetings

Example Prompts

In this example, the business will have different Auto Attendant Scripts for different times of day.

Table 2 Example AA Prompts

Prompt ID	Message
Prompt1	“If you know your party’s extension, you may enter it now.”
Prompt2	“Your call has been forwarded.”
Prompt3	“Not a valid extension, please try again.”
Prompt4	“Goodbye.”
Prompt5	“Welcome to All Seasons Travel.”
Prompt6	“Thank you for calling All Seasons Travel. Presently we are
	closed.”
Prompt7	“We are open Monday through Friday 9 AM to 6 PM, and we
	are closed on Saturdays and Sundays. Our address is 101
	Main Street, Anytown, Anystate, USA.”
Prompt8	“If you know your party’s three-digit extension, you may
	enter it now.”
Prompt9	“To reach our receptionist, press 0 at any time. For our
	company location, press 1. For travel support, press 2. For
	sales, press 3. Otherwise, please stay on the line for our
	receptionist.”
Prompt10	“Welcome to the All Seasons Travel support line. If this is
	regarding our Holiday Getaway Special, please press 1;
	otherwise, please stay on the line for one of our travel
	associates. Or press * to go back.”

For examples of AA scripts that use custom prompts, see “An Introduction to XML

Scripting Grammar in AA Script Examples,” on page138.

SPA9000 Voice System Administration Guide 135