Cisco Systems SPA9000 manual Auto Attendant XML Instructions Set

Configuring the Auto Attendant	7
Writing an Auto Attendant Script

Auto Attendant XML Instructions Set

The complete set of XML instructions for Auto Attendant Scripts are described in the following table:

Table 5 AA XML Elements

Instruction	Description	Syntax and Example(s)
dialplan	This determines the dialplan id of	<dialplan src = “dp1”/>
	the current menu <form>. The Auto	“dp1” matches the AA Dial
	Attendant processes the user input	Plan 1 parameter found on
	according to the dial plan and then	the Voice - SIP screen of the
	is dispatched to the match,	administration web server.
	nomatch, or noinput instruction.	“dp2” matches the AA Dial
		Plan 2 parameter found on
		the Voice - SIP screen of the
		administration web server.
noinput	When specified, the Auto Attendant	<noinput timeout=”5”
	executes the specified audio and	repeat=”T”>
	action instructions if the user does	<!--audio instruction
	not input any digits in <timeout>	(optional) -->
	seconds. If the repeat attribute is	<!--action instruction
	set to “T”, then the Auto Attendant	(optional) -->
	plays the menu prompt after	</noinput>
	playing the prompt specified in the
	<noinput> audio instruction and
	ignore the action instruction;
	otherwise, the Auto Attendant
	executes the action instruction. By
	default, “repeat” is “F”.
nomatch	When specified, the nomatch	<nomatch repeat=”F”>
	instruction runs when the user input	<!--audio instruction
	digits do not match anything in the	(optional) -->
	dial plan. The Auto Attendant	<!--action instruction
	executes the specified audio and	(optional) -->
	action instructions. If the repeat	</nomatch>
	attribute is set to “T”, the Auto
	Attendant plays the menu prompt
	after playing the no input prompt
	and ignore the action instruction;
	otherwise, the Auto Attendant
	executes the action instruction. By
	default, “repeat” is “F”.

SPA9000 Voice System Administration Guide 145