Cisco Systems SPA9000 Examples for Hunt Rules, Global Rule 500name=Sales,101,102,103,hunt=al

Configuring Phone Lines and Calling Routing Behavior	4
Managing Inbound Calls with Hunt Groups

-max: The maximum duration of the hunt, either in seconds or cycles. When this limit is reached, the call is rejected or is forwarded to the specified call forward number (see below).

–If max is greater than interval, it represents the total time in seconds to hunt.

–If max is less than interval, it represents the maximum number of times to cycle through the hunt group. If max is 0, hunting continues indefinitely until the caller either hangs up or the call is answered. Exceptions: This value is ignored if algo = al, or interval = * (but it must be present and should be set to 1).

•cfwd=target: If the call is unanswered and the maximum hunting duration has been met, the call is forwarded to the specified number. When forwarding the call, the device sends a 302 response to the ITSP.

NOTE

-The call forward settings for the individual stations are ignored during hunting. Instead, the call forward settings in the Contact List are used.

-You cannot forward from one hunt group to another hunt group.

Examples for Hunt Rules

•Contacting a group of stations simultaneously

Global Rule: 500:name=”Sales”,101,102,103,hunt=al

Line-Specific Rule: 101,102,103,hunt=al

For the global rule, this hunt group is assigned an extension number (500) and is given a name, Sales. For both examples, the rule includes three stations (101,102,103). An incoming call rings all three stations simultaneously (hunt=al).

SPA9000 Voice System Administration Guide 94