Cisco Systems SPA9000 manual Managing the Line Selection for Outbound Calls, Line Availability

Configuring Phone Lines and Calling Routing Behavior	4
Managing the Line Selection for Outbound Calls

Managing the Line Selection for Outbound Calls

When a user places an outbound call, the SPA9000 chooses a line based on the group membership of the station and the Call Routing Rule for the line interface. You can configure the settings to route calls through particular lines, based on factors such as the dialed number, the destination, or the corporate identity that you want to represent.

This feature can be used whether the SPA9000 line interface is configured for an ITSP or a SPA400 voice gateway.

This section includes the following topics:

•“Line Availability,” on page 78

•“Configuring a Call Routing Rule,” on page 79

•“Entering a Call Routing Rule,” on page 81

Line Availability

The SPA9000 considers a line to be available for an outgoing call if the following conditions are met:

•The line is enabled in the configuration and is functioning. See “Configuring Line Interfaces on the SPA9000,” on page 58.

•The line is authorized by the Call Routing Rule for the dialed number. See“Configuring a Call Routing Rule,” on page 79.

•The line has capacity to take more calls. See “Configuring Call Capacity for a Line Interface,” on page 63.

•The Dial Plan for this line allows the dialed number. See “Configuring Dial Plans,” on page 66.

SPA9000 Voice System Administration Guide 78