Manuals / Cisco Systems / Communications / IP Phone

Cisco Systems manual Configuring a SPA400 to Interoperate with the SPA9000

Models: SPA9000

1 286

Download 286 pages 40.22 Kb

Page 110

Administering the SPA400 and Voice Mail Service	5
Administering the SPA400 and Voice Mail Service
Configuring a SPA400 to Interoperate with the SPA9000

STEP 7 When the confirmation message appears, click OK.

STEP 8 When the Setup page reappears, verify that the Firmware Version number matches the firmware version that you installed. You have successfully upgraded the firmware.

SPA400 Main Page: Firmware Version

NOTE You may need to refresh your browser to display the updated banner reflecting the new version number.

Configuring a SPA400 to Interoperate with the SPA9000

A SPA400 must be configured to register the SPA9000. To enable the interoperation of the two devices, you need to enter corresponding information on the SPA9000 Voice > Line page and on the SPA400 Setup > SPA9000 Interface page. For voice mail service, additional entries are needed on the SPA400 Setup > Voicemail Server page.

Be aware of the following factors:

•You need to complete this procedure for each SPA400, whether it is used as a PSTN gateway or as a voice mail server.

•You need to configure a SPA9000 line interface for each SPA400. See “Configuring a Line Interface for a SPA400 (PSTN or Voice Mail),” on page 60.

SPA9000 Voice System Administration Guide

108

Image 110

Cisco Systems manual Configuring a SPA400 to Interoperate with the SPA9000

Contents

Administration Guide Cisco Systems, Inc. All rights reserved OL-17899-02 Getting Started Contents About This DocumentBasic Administration of the SPA9000 Configuring Phone Lines and Calling Routing Behavior ContentsConfiguring Your System for Itsp Interoperability Configuring Dial Plans Administering the SPA400 and Voice Mail Service 102 Configuring Music on Hold 125Localization 151 Contents Configuring the Auto Attendant 131Appendix a Advanced Topics in SPA9000 Administration 165 Advanced Topics for SPA400 Voice Mail Service 178 Appendix B SPA9000 Field Reference 191Appendix D Where to Go From Here 275 Appendix C SPA400 Field Reference 261Contents Appendix E Glossary 278 Appendix F Acronyms 281 Preface PurposeAudience Firmware Product Firmware VersionOrganization Chapter DescriptionBoldface Document ConventionsTypographic Meaning Element MonospacedPress Enter Click Search SPA9000 Voice System Administration Guide Getting Started Introduction to the SPA9000 Voice SystemSPA9000 IP PBX Getting StartedSPA400 SIP-PSTN Gateway and Voicemail Server IP Phones and AccessoriesDeployment Scenarios Pstn Access and Local Voice Mail Itsp Service Only Itsp Service, Pstn Access and Local Voice Mail Itsp Service, Pstn and Isdn Access and Local Voice Mail Initial Installation, and Configuration Basic Administration of the SPA9000 Basic Administration of the SPA9000 Upgrading Firmware for the SPA9000Basic Administration of the SPA9000 Connecting to the SPA9000 Administration Web Server Saving or Discarding Changes SPA9000Access Levels Click Voice tab System Setting Passwords for User and Administrator AccountsConfiguring Basic Settings Click Submit All ChangesClick Router tab Wan Setup Setting Up the WAN Connection for the SPA9000Setting the Date and Time Click Submit All Changes Click Voice tab Regional Configuring Daylight Saving TimeSyntax and Examples Day Entering the Daylight Saving Time RuleHHmmss LAN and Application Guidelines Configuring Multicast Addressing and Group PagingSPA9000 Ethernet Port Setting the Multicast Address Click Voice tab SIPSetting the Group Page Address Collecting System Logs and Debug Information Click Voice tab System Examples Click Voice tab Line. Change SIP Debug Option to noneViewing Information about the SPA9000 Viewing Information about Client StationsUsing the Interactive Voice Response Unit Using the IVR MenuParameters Menu Choice IVR OptionsIVR Action IVR IVR NON-DEFAULT Entering a Password through the IVR Basic Administration of the SPA9000 Configuring Your System for Itsp Interoperability About the SPA9000 Voice System and SIPConfiguring Your System for Itsp Interoperability SIP Requests and Responses for Internal CallsNAT Mapping with Session Border Controller Configuring NAT Mapping with a Static IP AddressNetwork Address Translation NAT and Voice over IP VoIP NAT Mapping with SIP-ALG RouterRequirements Configuring NAT Mapping with Stun Stun Server Enter the IP address for your Stun server Click Voice tab System Firewalls and SIP Configuring SIP Timer Values Configuring Phone Lines and Calling Routing Behavior Configuring SPA9000 FXS Ports Configuring Phone Lines and Calling Routing BehaviorConfiguring Line Interfaces on the SPA9000 Configuring a Line Interface for Itsp ServiceSPA9000 Voice Line Configuring a Line Interface for a SPA400 Pstn or Voice Mail Register Expires Page Configuring Call Capacity for a Line Interface Bandwidth Requirements and Call Capacity Bandwidth BudgetingSetting the Call Capacity Parameter Digit Sequences Configuring Dial PlansAbout Dial Plans Digit Sequence Function Example Digit Sequence ExamplesExample 9 S0 or L0Local dialing with seven-digit number Blocked number Acceptance and Transmission the Dialed Digits Terminating Event ProcessingExamples for the Dial Plan Timer Dial Plan Timer Off-Hook TimerSyntax for the Dial Plan Timer Example for the Interdigit Long Timer Interdigit Long Timer Incomplete Entry TimerSyntax for the Interdigit Long Timer Interdigit Short Timer Complete Entry TimerEditing Dial Plans Syntax for the Interdigit Short TimerExamples for the Interdigit Short Timer Editing the System Dial PlanEntering a Phone Dial Plan 814082-9xxxxxx 9,8,12-9xxxxxxxxx 9,8,011xx ,8,xx.1-8xx Resetting the Control Timers Entering the Line Interface Dial PlanManaging the Line Selection for Outbound Calls Line AvailabilityConfiguring a Call Routing Rule Other elementsConfiguring Phone Lines and Calling Routing Behavior Entering a Call Routing Rule Managing Caller ID Settings for Outgoing Calls Call Forwarding Support on SPA9000Called Caller Forward Target Remarks Party Call Transfer Support on SPA9000 Call Forward Bridge ModeCall Transfer Bridge Mode Managing Inbound Calls with the Contact List Routing an Inbound Call to the Auto AttendantExample Contact List Rules Example 97255501551009725550156101Example 530?,hunt=ra102,cfwd=vm25404 Supporting Multiple did Numbers Per Line InterfaceExample 2 4085550122500140855501235000,cfwd=aa Example Contact List Rule Supporting Direct Inward Dialing to Phone ExtensionsExample SIP Header DID-to-Extension Mapping Example SyntaxConfiguring Phone Lines and Calling Routing Behavior Entering a Contact List Rule Managing Inbound Calls with Hunt Groups Line-Specific Hunt Rule Syntax for Hunt RulesGlobal Hunt Rule ParametersLine-Specific Rule 101,102,103,hunt=al Examples for Hunt RulesGlobal Rule 500name=Sales,101,102,103,hunt=al Line-Specific Rule 1*,hunt=al Creating a Hunt Rule Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with Shared Line Appearances About Shared Line AppearancesShare Ext Choose shared SPA9xx Telephone Configuration Ext Subscriber Information If needed, configure additional line keys for the same SLA Administering the SPA400 and Voice Mail Service Connecting to the SPA400 Administration Web Server Administering the SPA400 and Voice Mail ServiceConfiguring the SPA400 Network Connection Click Setup tab Basic SetupSaving or Discarding Changes on the SPA400 Domain Name Server DNS Address sectionClick Save Settings Click Administration tab ManagementGateway Password Type the password Click Administration tab RebootClick Administration tab Firmware Upgrade Upgrading the Firmware for the SPA400Configuring a SPA400 to Interoperate with the SPA9000 User ID Click Setup tab SPA9000 InterfaceCall Signalling Packets RTP Packets b8 Click Setup tab Voice Preferred Codec Select G.711uConfiguring a SPA400 for Pstn Access Configuring a SPA400 for Voice Mail Service Voice Mail CapacityServer Port Configuring Local Voice Mail Service on a SPA400Click Setup tab Voicemail Server SPA9000 subscriber IDClick the Voicemail Users tab Mailbox deposit numberMailbox manage number SPA400 Status Setting Up Voice Mail on Each Station Scroll down to Call Feature Settings SPA400 Setup Voicemail Users Enabling Remote Voice Mail Access Optional Syntax 10xxxx.dialcodevmmN Click Administration tab USB Setting Managing the Voice Mail Messages on the USB KeyEnabling Debugging on the SPA400 Click Event Logs tabClick Save Settings Click Setup tab Basic Setup SPA400 Setup Basic Setup Using the Internal Music Source for Music On Hold Using the Internal Music SourceConfiguring Music on Hold Changing the Music File for the Internal Music SourceConfiguring a Streaming Audio Server About the Streaming Audio ServerSPA9000 Voice System Administration Guide 128 Configuring the Streaming Audio Server Using the IVR with an SAS Line Configuring the Auto Attendant How the Auto Attendant WorksConfiguring the Auto Attendant Working with the Auto Attendant Greetings Using Pre-Recorded PromptsDefault AA Prompts Prompt ID Default Audio Content Recording an Auto Attendant Prompt Example Prompts Example AA Prompts Prompt ID MessageUsing the IVR Prompts to Change Recordings IVR Prompt Menu Call FlowDownloading Prompts ExampleElements of the Default AA Script Writing an Auto Attendant ScriptTarget=$input Default Match Form Noinput timeout=10Default Audio src=prompt1Form id=DIR type=menu Example 2 Routing Calls with a Departmental Sub-MenuElements of an AA Script with a Sub-Menu Case Case input=1Goto next=SALES Target=$inputElements of XML Scripting Grammar Audio InstructionExample goto link= dirdlg Action InstructionNoinput Instruction Example xfer name= Technical Support target=Nomatch Instruction Menu Matched Instruction for Touch Tone Dmtp InputAuto Attendant XML Instructions Set AA XML Elements Instruction Description Syntax and ExamplesPerforms the default case Instruction Description Syntax and ExamplesEntering an Auto Attendant Script Syntax start=hhmmssend=hhmmss Example start=083000end=180000 SPA9000 Voice System Administration Guide 149 Example 2 x500x408555xxxxxxxxx Configuring Dial Plans for the Auto AttendantExample 1, Default AA Dial Plan 1 Localization Localizing the SPA9000 Auto Attendant PromptsLocalization Click Voice tab the SIP tabSPA9000 Voice System Administration Guide 153 SPA9000 Daylight Saving Time Rules Local Time ConfigurationConfiguring the SPA9000 and SPA9xx Call Progress Tones Prompt Tone SPA9000 Call Progress Tones by Country Australia Dial ToneOutside Dial Tone Reorder ToneIreland Dial Tone Outside Dial Tone France Dial ToneGermany Dial Tone Italy Dial Tone Netherlands Dial ToneSpain Dial Tone Norway Dial TonePortugal Dial Tone Sweden Dial Tone Localizing the SPA400 Voice Mail Prompts Localizing the SPA400 Call Disconnect Tones SPA400 Call Processing TonesProcessing Tones Click Administration Reboot Localizing the SPA400 Caller ID MethodTo restart the SPA400, complete the following tasks Advanced Topics in SPA9000 Administration Technology BackgroundAdvanced Topics in SPA9000 Administration Session Initiation ProtocolSPA9000 Media Proxy SPA9000 as a SIP ProxyUsing the SPA9000 with a Firewall or Router SPA400 SIP-PSTN Gateway SPA400 as a SIP-PSTN GatewaySPA9000 Architecture SPA9000 ArchitectureArchitectural Component Function SIP-NAT Interoperation Configuring Vertical Supplementary Service Codes Advanced Call Control and RoutingSPA9000 Voice System Administration Guide 174 Group 1 User ID 11? Managing the Outbound Call Routing GroupsCall Routing Group Membership Group 2 User ID 101, 102Group 1 Line 2,1 Configuring an Outbound Call Routing GroupCall Routing Group Line Preference Group 2 Line 3,1Configuring Outbound Call Codec Selection Codes Advanced Topics for SPA400 Voice Mail Service How Voicemail Works 18005551000vmm3 Checking Voicemail from an External NumberDepositing Voicemail 7vmm4SPA9000 Voice System Administration Guide 181 Subscribing to Voicemail Notification AdminPasswd some secret UpgradeEnable Yes Remote Provisioning FeaturesUsing Configuration Profiles Client Auto-Configuration Manual Client Configuration DhcpSPA9000 Voice System Administration Guide 186 Variables Used in XML Configuration Files Description Client Registration Using the Upgrade URL Admin/upgrade?tftp//192.168.2.251/spa.bin Using the Resync URLUsing the Reboot URL Router Tab StatusSPA9000 Field Reference Product Information sectionSystem Status section Wan Setup Internet Connection Settings sectionOptional Settings section Static IP Settings sectionPPPoE Settings section DefaultMAC Clone Settings section Remote Management sectionVlan Settings section Lan Setup page and ApplicationQOS Settings section Voice tab InfoFXS 1/2 Status section Line 1/2/3/4 Status section Internal Music Status section SystemAuto Attendant Prompt Status section System Configuration section Miscellaneous Settings sectionSIP SIP Parameters sectionDefault application/dtmf-relay Default application/hook-flashSIP Timer Values sec section SIP T2SPA9000 Voice System Administration Guide 205 Response Status Code Handling section SIT1 RSCRTP Parameters section SDP Payload Types section Default telephone-event NAT Support Parameters section EXT IP PBX Parameters section SPA9000 Voice System Administration Guide 213 Default L1,2,3,49xx Rule = Ln,n,n,npatternExample 1,3 Internal Music Source Parameters section Section = nstart/end/pausepause2 AA script. See , Configuring the Auto Attendant Auto Attendant Parameters sectionSPA9000 Voice System Administration Guide 219 SPA9000 Voice System Administration Guide 220 SPA9000 Voice System Administration Guide 221 9xxxxxxS0xxxxxxxxxxxx PBX Phone Parameters sectionXx3469110002-9xxxxxx1xxx2 Xxxxxxxxxxxx. Allows any entry of 12 or more digitsDo not include flat-profile…/flat-profile. The SPA9000 Regional Default 350@-19,440@-1910*/0/1+2Provisioning Call Progress Tones sectionDefault 520@-19,620@-1910*/0/1+2 Default 420@-19,520@-1910*/0/1+2Default 420@-1610*/0/1 Default 480@-19,620@-1910.5/.5/1+2Distinctive Ring Patterns section Distinctive Call Waiting Tone Patterns section Distinctive Ring/CWT Pattern Names section Control Timer Values sec section Ring and Call Waiting Tone Spec sectionSPA9000 Voice System Administration Guide 230 Vertical Service Activation Codes section SPA9000 Voice System Administration Guide 232 SPA9000 Voice System Administration Guide 233 SPA9000 Voice System Administration Guide 234 SPA9000 Voice System Administration Guide 235 Vertical Service Announcement Codes section Outbound Call Codec Selection Codes sectionMiscellaneous section 600, 900, 600+2.16uF, 900+2.16uF, 270+750150nF Syntax start = start-time end=endTime save = save-time 220+850120nF, 220+820115nF, or 200+600100nF7end=10/-1/7save=1 Default BellcoreN.Amer, China 202 orLine Enable section FXS 1/2Disable Network Settings sectionSIP Settings section Default up and downRegister Subscriber Information section Dial Plan sectionMailbox Status section Streaming Audio Server SAS sectionCall Feature Settings section Audio Configuration section For example, conf@myserver.com12345 or confDefault Unspecified SPA9000 Voice System Administration Guide 249 Default caller or callee Reverse FXS Port Polarity Configuration sectionLine 1/2/3/4 Voice tab Line SIP Guid SPA9000 Voice System Administration Guide 254 SPA9000 Voice System Administration Guide 255 NAT Settings section Proxy and Registration section Mbs = mbidnew/old SPA9000 Voice System Administration Guide 259 SPA9000 Voice System Administration Guide 260 Setup SPA400 Field ReferenceBasic Setup SPA9000 InterfacePort ID SignalingSPA 9000 Address Voice Voice CodecsDialing Parameters Voice SettingCalling Timers Line Settings Default Less than 0.5msDefault 13.5-16.5vrms Default North American8888@192.168.0.1105090 Voicemail SettingsVoicemail Server Mailbox Deposit URL 900@192.168.0.1105090Mailbox Manage URL 800@192.168.0.1105090 User SettingVoicemail Users Local Access AdministrationFactory Default ManagementReboot USB SettingFirmware Upgrade Gateway Information StatusGateway Internet ConnectionFXO Line status Event LogsSet Log Level Event Log LevelTone Call process tone configurationCall process tone Detection Tone Setting RepeatProduct Resources Resource LocationDocument Title Description Intended Audience Where to Go From HereRelated Documentation SPA9000 Voice System Glossary Glossary SPA9000 Voice System Administration Guide 280 Acronyms Acronyms Mgcp SLA