Cisco Systems SPA9000 manual Using the Interactive Voice Response Unit, Using the IVR Menu

Models: SPA9000

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Basic Administration of the SPA9000

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Using the Interactive Voice Response Unit

 

 

 

 

 

STEP 3 To view the Telephone Configuration page for any station, click the hyperlink in the IP Address column. For information about the telephone configurations, see the Linksys Phone Administration Guide.

Using the Interactive Voice Response Unit

In addition to the administration web server, the SPA9000 is equipped with an Interactive Voice Response unit (IVR) that allows you to perform certain administrative tasks by using an analog phone that is connected to the SPA9000.

“Using the IVR Menu,” on page 40

“Entering a Password through the IVR,” on page 45

Using the IVR Menu

To use the IVR menu, complete the following steps.

STEP 1 Connect an analog telephone to the Phone 1 or Phone 2 port of the SPA9000.

STEP 2 Press **** (quickly press the star key four times).

STEP 3 Wait until you hear “Linksys configuration menu.”

STEP 4 Refer to Table1 ‘IVR Options” on page 41 to identify the required option.

STEP 5 Enter the required option followed by the # (pound) key.

To enter a period, use the star key (*).

When entering a value, such as an IP address, to exit without entering any changes, press the * (star) key twice within half a second. Otherwise, the * is treated as a decimal point.

After entering a value, such as an IP address, press the # (pound) key to indicate you have finished your selection.

To save a new setting, press 1. To review a new setting, press 2. To re-enter a setting, press 3. To cancel your entry and return to the main menu, press * (star).

SPA9000 Voice System Administration Guide

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Cisco Systems SPA9000 manual Using the Interactive Voice Response Unit, Using the IVR Menu