Cisco Systems SPA9000 manual Advanced Call Control and Routing

Advanced Topics in SPA9000 Administration

Advanced Call Control and Routing

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Advanced Call Control and Routing

•“Configuring Vertical (Supplementary) Service Codes,” on page173

•“Managing the Outbound Call Routing Groups,” on page175

•“Configuring Outbound Call Codec Selection Codes,” on page177

Configuring Vertical (Supplementary) Service Codes

Users can enter vertical (supplementary) service codes, also known as star (*) codes, to activate special calling features, such as *69 for call return. The SPA9000 Voice System is pre-configured with default star codes, but you can customize them for your site. The codes are automatically appended to the dial plan.

STEP 1 Connect to the SPA9000 administration web server, and choose Admin access with Advanced settings. (See “Connecting to the SPA9000 Administration Web Server,” on page 27).

STEP 2 Click Voice tab > Regional.

STEP 3 Scroll down to the Vertical Service Activation Codes area or the Vertical Service Announcement Codes section.

SPA9000 Voice System Administration Guide 173