Cisco Systems SPA9000 manual Auto Attendant Parameters section

Models: SPA9000

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SPA9000 Field Reference

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Auto Attendant Parameters section

AA Dial Plan 1

Dial Plan 1 to be used in an AA script. Example: <dialplan

 

src=dp1/>.

 

Default: (10xxxx.)

 

 

AA Dial Plan 2

Dial Plan 2 to be used in an AA script. Example: <dialplan

 

src=dp2/>.

 

Default: (<:10>xxxx.)

 

 

AA script 1/2/3

AA script. See Chapter 7, “Configuring the Auto Attendant”,

 

for the complete syntax.

 

Default:

 

<aa><form id="dir" type="menu"> <audio src="prompt1"

 

bargein=

 

"T"/> <noinput timeout="10" repeat="T"/> <nomatch

 

repeat="F">

 

<audio src="prompt3" bargein="T"/> </nomatch> <dialplan

 

src=

 

"dp1"/> <match> <default> <audio src="prompt2"/> <xfer

 

name=

 

"ext" target="$input"/> </default></match> </form></aa>

 

 

Daytime AA

To enable the daytime Auto-Attendant, select yes. Otherwise,

 

select no.

 

Default: yes

 

 

Day Time

Daytime hours for the daytime Auto-Attendant in 24-hour

 

format. Enter the start and end times in this format:

 

start=hh:mm:ss;end=hh:mm:ss (hh for hours, mm for minutes,

 

and ss for seconds).

 

For example, start=9:0:0;end=17:0:0 means that the start time

 

is 9 AM and the end time is 5 PM. The other hours (5 PM to 9

 

AM) are considered nighttime hours.

 

If you do not enter start and end times, the whole day (24

 

hours) is considered as daytime, so the nighttime Auto-

 

Attendant is not used, even if it is enabled.

 

 

DayTime AA Script

Specifies which AA script (1, 2, or 3) is used for the AA

 

treatment when operating in daytime mode.

 

Default: 1

 

 

SPA9000 Voice System Administration Guide

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Cisco Systems SPA9000 manual Auto Attendant Parameters section, AA script. See , Configuring the Auto Attendant