Cisco Systems SPA9000 manual Collecting System Logs and Debug Information

Models: SPA9000

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Basic Administration of the SPA9000

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Configuring Basic Settings

 

 

 

 

 

STEP 4 Enter the correct multicast address in the Group Page Address field.

Voice tab > SIP > PBX Parameters section

NOTE The default value is 224.168.168.168:34567.

STEP 5 Click Submit All Changes.

Collecting System Logs and Debug Information

If you are working with an ITSP that needs more information to configure interoperability, you can collect system logs and debug information for the SPA9000. You can send these logs to the ITSP for their use.

Requirements:

You need a PC that is on the same subnetwork as the SPA9000, to capture the log files. This PC needs to be running a syslog daemon. Enter the IP address of this PC on the Voice > System page, in the Syslog Server and Debug Server fields.

You can deploy a syslog server to receive syslog messages from the device, which acts as a syslog client. The syslog client device uses the syslog protocol to send messages, based on its configuration, to a syslog server. The syslog messages can be accessed by reviewing the "syslog.514.log" file which resides in the same directory as the slogsrv.exe syslog server application.

SPA9000 Voice System Administration Guide

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Cisco Systems SPA9000 manual Collecting System Logs and Debug Information