4

Configuring Phone Lines and Calling Routing Behavior

This chapter describes many features that you can configure on the SPA9000 to ensure smooth handling of all inbound and outbound calls, and ease of use.

“Configuring SPA9000 FXS Ports,” on page 57

“Configuring Line Interfaces on the SPA9000,” on page 58

“Configuring Dial Plans,” on page 66

“Managing the Line Selection for Outbound Calls,” on page 78

“Managing Caller ID Settings for Outgoing Calls,” on page 82

“Call Forwarding Support on SPA9000,” on page 82

“Call Transfer Support on SPA9000,” on page 84

“Managing Inbound Calls with the Contact List,” on page 85

“Managing Inbound Calls with Hunt Groups,” on page 92

“Managing Inbound Calls with Shared Line Appearances,” on page 98

SPA9000 Voice System Administration Guide

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Cisco Systems SPA9000 manual Configuring Phone Lines and Calling Routing Behavior