
LaserSpeed 8000-3 Instruction Handbook
Appendix E: Troubleshooting Guide
| serial ports | you start LaserTrak |
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| 2. When LaserTrak starts, under the |
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| Tools menu, click Program Settings |
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| 3. Place check marks next to only the |
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| serial ports that should be searched |
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| (usually only COM1.) |
| 2. If using LaserTrak 3.x | 1. Check data COMM LED to determine |
| the correct baud rate. | |
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| |
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| 2. Start LaserTrak, but do not push the |
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| search button. Push the OK button. |
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| 3. Go to Configuration, then to |
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| Communication. |
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| 4. Adjust to the correct baud rate at the |
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| real physical existing com port |
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| (usually COM1) and press OK. |
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| 5. Push the read button to read the |
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| configuration. |
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| 6. Start the visualisation and check that |
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| the time on the right upper corner is |
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| running correctly. |
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| |
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| 1. Start HyperTerminal and connect to |
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| the COM port on which LaserTrak is |
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| incorrectly detecting a gauge. |
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| 2. Start LaserTrak and have it search |
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| for gauges. Since HyperTerminal |
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| has the offending port already open, |
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| LaserTrak won't be able to search it. |
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Settings changed on gauge | Switching between | When using LaserTrak, never read the |
| different gauges. | configuration of one gauge and update |
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| the parameter settings to another gauge. |
| If communicating with | Enabling the settings lock will prevent |
| HyperTerminal, or with a | serial commands from changing settings. |
| PLC, settings may be | To lock the settings, send the command: |
| changed due to faulty | *LOCKEN=1<CR> |
| command. |
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When using a terminal program, | Gauge is initializing. | The |
the gauge doesn't respond to |
| will respond to commands approximately |
commands immediately after |
| |
| can send a repeated Z<CR> command to | |
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| determine when the gauge is ready to |
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| receive and respond to commands. |
| Incorrect Baud Rate | Make sure you are using the same baud |
| rate and framing as the gauge. At power | |
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| on, the gauge will |
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| commands you are sending, but it takes a |
Part No. 93463 / Drawing No. | Page 207 of 221 | Revision A (Sep 2007) |