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Print Quality Problems
Streaks appearon the page. •The toner maybe low. Remove the cartridge. To utilize the remaining toner,
shakethe car tridge gently.Reinstall the same print cartr idge.See “Installing
thePrint Cartridge”on page 5 for directions.
•If youare using preprinted forms, make sure the ink can withstand
temperaturesof 200°C(392°F).
•The printhead lens mayneed cleaning. See “Cleaning the Pr intheadLens”
on page195 for directions.
Printing is too dark. Change the TonerDarkness setting in the QUALITY MENU.SeeToner
Darkness onpage 71for more information.
Note: Macintosh usersshould make sure the lines per inch (lpi) setting is not
settoo high in the software application.
Charactershave jagged or uneven
edges. •Changethe Print Resolution settingin the QUALITY MENU to 600dpi.See
PrintResolution onpage 71 for more information.
•Turn PQET in the QUALITY ME NU to On.SeePQETon page 72 for more
information.
•If youare using downloaded fonts, verify that the fonts are supported by the
printer,the host computer, and the software application.
Image quality is poor. Resolutionwas automatically reduced. Reduce the complexity of the print job
or adda dditional printer memory.See Res Reduced on page 157 for more
information.
Partof all o f thepage is printed in
black. •Check the print cartridge to see if it is installed correctly.See “Installing the
Print Cartridge”on page 5 for more information.
•Ifthe charge roll has been replaced, verify that it has been installed correctly.
Referto the installation instructions that come with the charge roll kit. See
“Ordering a Charge Roll Kit”on page 195 formore information.
Thejob pr ints,but the left and top
marginsare incorrect. •Makesure the PAPERSIZE setting is set correctly in the PAPER MENU.See
PAPERSIZE on page 45 for more information.
•Makesure the margins are set correctly in the software application you are
using.
•Checkthe Print Area settingintheSETUPMENU. Set the valueto Normal.
SeePrint Area onpage 76 for more information.
Problem(continued) Action (continued)