Cisco Systems OL-7371-02 manual Resetting the Quiet Parameter and Other Parameters

Appendix A Voice Cards and PIMG Units

Removing Intel Dialogic Voice Card Software

Step 27 Close Control Panel.

Step 28 On the Windows Start menu, click Programs > Dialogic System Software > Uninstall. Step 29 Follow the on-screen prompts to uninstall the software.

If you are prompted to delete shared files, click No to All.

Step 30 Click OK.

Step 31 When the uninstallation is complete, click Yes to restart the server. (The Dialogic-triggered restart may not restart the session; in this case, manually restart.)

Step 32 After the server restarts, log on.

Step 33 In Windows Explorer, browse to the directory where Cisco Unity is installed (the default directory is CommServer), and delete the Dialogic directory.

Resetting the Quiet Parameter and Other Parameters

After you reinstall Intel Dialogic voice card software, do the following procedure to reset the quiet parameter to the value you identified in the “Determining the Current Settings for the Quiet Parameter and Other Parameters” section on page A-12.

To Reset the Quiet Parameter and Other Parameters

Step 1 Exit the Cisco Unity software, if it is running. For more information, see the “Exiting and Starting the Cisco Unity Software and Server” appendix.

Step 2 On the Windows Start menu, click Programs > Administrative Tools > Services.

Step 3 In the right pane of the Services dialog box, right-click Telephony, and click Stop.

Step 4 If you are prompted to stop other services, click Yes.

Step 5 On the Windows Start menu, click Programs > Dialogic System Software > Dialogic Configuration Manager–DCM.

The tree-structured list contains an entry for each Intel Dialogic card installed in the server.

Step 6 On the Service menu, click Stop Service.

Step 7 Double-click a card in the tree list.

Step 8 In the Properties dialog box for the card, click the Misc tab.

Step 9 In the Parameter list, click ParameterFile.

Step 10 In the Value field, enter all the values that you recorded in the earlier procedure and enter the quiet parameter last. Use the format <parameter name><XX>.prm followed by a space.

(For example, for the quiet parameter, enter quiet<XX>.prm, where XX = the -dBm level of the desired quiet parameter file. The recommended setting for Cisco Unity is 50.)

Step 11 Click OK.

Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)

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