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Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)
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Overview of Mandatory Tasks for Installing Cisco Unity
Note If you are upgrading Cisco Unity, refer instead to the Cisco Unity Reconfiguration and Upgrade Guide
for upgrade instructions.
Use the following high-level task list to install the Cisco Unity system correctly. The tasks reference
detailed instructions in the Cisco Unity installation guide, and in other Cisco Unity documentation as
noted. Follow the documentation for a successful installation.
The task list leads you through the complete installation of the Cisco Unity system—from installing and
configuring the Cisco Unity server; to populating the Cisco Unity system with subscriber and call
management data; to setting up optional features, such as failover and networking; to backing up
Cisco Unity.
Note Cisco assumes that the Exchange environment is already set up and working before the Cisco Unity
system is installed.
The list is divided into seven parts. Some of the tasks apply only to specific situations, and are noted as
such. If a task does not apply to your situation, skip it.
We recommend that you check off tasks as you complete them.

Part 1: Installing and Configuring the Cisco Unity Server

The tasks in Part 1 reference chapters in the Cisco Unity installation guide, unless otherwise noted.
Note Begin the installation on the computer that will be the primary Cisco Unity server. The task list alerts
you when to install the secondary Cisco Unity server. Both servers must have the same enabled features
and configurations.
1. Confirm that you are using the correct version of the Cisco Unity installation guide for your
configuration. This version of the guide is for Cisco Unity 4.0(5) and later Voice Messaging with
Exchange 2003 or Exchange 2000, configured for failover. For a list of configurations and
applicable installation guides, refer to the document Use the Installation Guide That Matches the