B-1
Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)
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APPENDIX
B

Exiting and Starting the Cisco Unity Software and

Server

This appendix contains the following sections:
• Exiting the Cisco Unity Software, page B-1
• Shutting Down or Restarting the Cisco Unity Server, page B-2
• Starting the Cisco Unity Software, page B-3

Exiting the Cisco Unity Software

This section contains two procedures for exiting the Cisco Unity software: from the Cisco Unity server
and from another computer.
Caution Do not use Kill av*.* to exit the Cisco Unity software. Kill av*.* does not stop all Cisco Unity
services, and may cause problems with upgrades from Cisco Unity version 2.x.
Do not stop AvCsMgr by using the Services window or the Component Services window as a method
to exit the Cisco Unity software. Stopping the AvCsMgr does not stop all Cisco Unity services and
may cause unexpected results.
To Exit the Cisco Unity Software from the Cisco Unity Server
Step 1 If the system uses the automated attendant, route all calls to the operator.
Step 2 On the Cisco Unity server, log on to Windows by using either the Cisco Unity administration account or
an appropriate Windows domain account.
Step 3 Right-click the Cisco Unity icon in the status area of the taskbar.
(If the Cisco Unity icon is not in the taskbar, browse to the CommServer directory, and double-click
AvCsTrayStatus.exe.)