Contents
iv
Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)
OL-7371-02
Drive Locations for Files on a Platform Overlay 1 Server 2-5
Drive Locations for Files on a Platform Overlay 2 Server 2-5
Drive Locations for Files on a Platform Overlay 3 Server 2-6
CHAPTER
3Setting Up the Hardware 3-1
Installing Voice Cards 3-1
Attaching Peripheral Devices and Making Connections from the Phone System 3-5
CHAPTER
4Installing the Operating System 4-1
Configuring the RAID Arrays 4-1
Using the Cisco-Provided Array-Configuration Utility 4-2
Using the Manufacturer-Provided Array-Configuration Utility 4-3
Installing Windows Server 2003 or Windows 2000 Server 4-3
Windows Server 2003: Using the Manufacturer’s Guided System-Setup Utility and a Retail Windows
Server 2003 Disc 4-4
Windows 2000 Server: Using the Cisco Unity Platform Configuration Discs 4-5
Windows 2000 Server: Using the Manufacturer’s Guided System-Setup Utility and a Retail
Windows 2000 Server Disc 4-7
Enabling Windows Terminal Services (Windows Server 2003 Only) 4-9
Setting Up the Logical Drives 4-9
CHAPTER
5Customizing the Cisco Unity Platform 5-1
Configuring a Dual NIC in the Cisco Unity Server 5-2
Installing the NIC-Configuration Utility 5-2
Configuring a Dual NIC 5-4
Obtaining Cisco Unity License Files 5-4
Running the Cisco Unity System Preparation Assistant 5-6
Changing Folder Settings in Windows Explorer 5-8
Installing the Latest Microsoft Service Packs and Updates for Windows, Internet Explorer, and
SQL Server 2000 5-9
Disabling the Found New Hardware Wizard for the Voice Cards 5-10
Installing Virus-Scanning Software (Optional) 5-10
Installing and Configuring Cisco Security Agent for Cisco Unity (Optional) 5-11
Connecting the Cisco Unity Server to the Network 5-11
Configuring TCP/IP Properties 5-11
Verifying the IP Address and the Network Connection 5-12
Disabling Virus-Scanning and Cisco Security Agent Services 5-12
Adding the Cisco Unity Server to an Existing Domain 5-13