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OL-7371-02
- page 26
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26
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146 pages, 4.05 Mb
1-8
Installation Guide for Cisco Unity 4.0(5)
and Later Voice Messaging with Microso
ft Exchange 2003/2000 (With Failover Configured
)
OL-7371-02
Chapter 1 Overview of Mandat
ory Tasks for Installing Cisco Unity
Part 7: Training
Contents
Main
Page
CONTENTS
Page
Page
Page
Page
Page
Preface
Audience and Use
Documentation Conventions
Page
xi
xii
Cisco Unity Documentation
Obtaining Documentation
Cisco.com
Product Documentation DVD
Ordering Documentation
Documentation Feedback
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Obtaining Technical Assistance
Cisco Technical Support & Documentation Website
Submitting a Service Request
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Page
Overview of Mandatory Tasks for Installing Cisco Unity
Part 1: Installing and Configuring the Cisco Unity Server
Page
Part 2: Installing the Secondary Server for Cisco Unity Failover
Part 3: Populating the Cisco Unity System with Subscriber and Call Management Data
Page
Part 4: Configuring Failover and Setting Up Networking Options (If Applicable)
Part 5: Customizing the Cisco Unity Conversation
Part 6: Backing Up Cisco Unity
Part 7: Training
Page
Preparing for the Installation
Gathering Documentation and Tools
Downloading Software for the Installation
Software for All Installations
Determining the Drive Locations for Files on the Cisco Unity Server
Drive Locations for Files on a Platform Overlay 1 Server
Drive Locations for Files on a Platform Overlay 2 Server
Drive Locations for Files on a Platform Overlay 3 Server
Setting Up the Hardware
Installing Voice Cards
3-2
Page
Page
Attaching Peripheral Devices and Making Connections from the Phone System
Page
Installing the Operating System
Configuring the RAID Arrays
Using the Cisco-Provided Array-Configuration Utility
Using the Manufacturer-Provided Array-Configuration Utility
Installing Windows Server 2003 or Windows 2000 Server
Page
Windows 2000 Server: Using the Cisco Unity Platform Configuration Discs
Page
Page
Page
Enabling Windows Terminal Services (Windows Server 2003 Only)
Setting Up the Logical Drives
Page
Customizing the Cisco Unity Platform
Configuring a Dual NIC in the Cisco Unity Server
Installing the NIC-Configuration Utility
Page
Configuring a Dual NIC
Obtaining Cisco Unity License Files
Page
Running the Cisco Unity System Preparation Assistant
Page
Changing Folder Settings in Windows Explorer
Page
Disabling the Found New Hardware Wizard for the Voice Cards
Installing Virus-Scanning Software (Optional)
Installing and Configuring Cisco Security Agent for Cisco Unity (Optional)
Connecting the Cisco Unity Server to the Network
Configuring TCP/IP Properties
Verifying the IP Address and the Network Connection
Disabling Virus-Scanning and Cisco Security Agent Services
Adding the Cisco Unity Server to an Existing Domain
Resetting the Account That SQL Server Services Log On As
Setting Up Exchange
Determining the Partner Exchange Server
Installing Exchange Administration Software on the Cisco Unity Server
Installing Exchange 2003 Administration Software
Page
Installing Exchange 2000 Administration Software
Installing the Latest Exchange Service Pack and Updates
Extending the Active Directory Schema for Cisco Unity
Creating Organizational Units and a Mailbox Store
Page
Creating Accounts for the Installation and Setting Rights and Permissions
About the Accounts Required for the Cisco Unity Installation
The Account Used to Install Cisco Unity
The Account Used to Access the Cisco Unity Administrator
The Accounts That Cisco Unity Services Log On As
Creating the Accounts Required for the Cisco Unity Installation
Adding the Cisco Unity Administration Account to the Local Administrators Group
Setting Rights and Permissions with the Cisco Unity Permissions Wizard
Page
Page
Page
Setting Required Exchange Permissions
Page
Page
Installing and Configuring Cisco Unity Software
Determining Whether to Set Up Cisco Unity to Use SSL
Installing the Microsoft Certificate Services Component
Installing and Configuring Cisco Unity Software
Page
Page
Installing License Files
Configuring Services
Configuring Cisco Unity for the Message Store
Setting New Default Passwords
Integrating the Phone System with Cisco Unity
Setting Up the Cisco Personal Communications Assistant to Use SSL
Skipping Cisco PCA Setup for SSL
Setting Up the Cisco PCA to Use SSL by Creating a Local Certificate Without a Certificate Authority
Page
Setting Up the Cisco PCA to Use SSL by Using a Certificate Authority
Page
Page
Installing the Cisco Unity Service Release, If Available
Testing the Phone System Integration
Excluding from Virus Scanning the Directory in Which Cisco Unity Is Installed
Setting Up the Cisco Unity Administrator and Status Monitor to Use SSL
Securing the Example Administrator Account Against Toll Fraud
Moving the Data Store Databases and Transaction Logs
Page
Page
Re-enabling Virus-Scanning and Cisco Security Agent Services
Securing Cisco Unity and the Cisco Unity Server
Page
Installing Optional Software
Installing RSA SecurID
Installing Symantec pcAnywhere
Recommended Configuration for pcAnywhere
Installing Other Optional Software
Page
Setting Up Authentication for the Cisco Unity Administrator
Determining the Authentication Method to Use for the Cisco Unity Administrator
Authentication Methods Available for the Cisco Unity Administrator
How Integrated Windows Authentication Works with the Cisco Unity Administrator
How Anonymous Authentication Works with the Cisco Unity Administrator
Page
Page
A
Voice Cards and PIMG Units
Intel Dialogic D/41EPCI, D/41JCT-LS, and D/41JCT-Euro
A-2
To Set the D/41EPCI Card Switches and Jumpers
Page
Intel Dialogic D/120JCT-LS and D/120JCT-Euro
A-5
A-6
To Set the D/120JCT-LS and D/120JCT-Euro Card Switches
Page
Intel Dialogic D/240PCI-T1
A-9
To Set the D/240PCI-T1 Card Switches and Jumpers
Page
Intel NetStructure PBX-IP Media Gateway (PIMG)
Removing Intel Dialogic Voice Card Software
Determining the Current Settings for the Quiet Parameter and Other Parameters
Removing the Intel Dialogic Voice Card Software
Resetting the Quiet Parameter and Other Parameters
Page
Page
B
Exiting and Starting the Cisco Unity Software and Server
Exiting the Cisco Unity Software
Shutting Down or Restarting the Cisco Unity Server
Starting the Cisco Unity Software
Page
C
Installing MSXML 3.0 with Service Pack 1
Installing Windows Terminal Services
Installing the NNTP Service
Installing Message Queuing Services 2.0
Installing Windows 2000 Service Pack 4
Installing Internet Explorer 6.0 with Service Pack 1
Installing SQL Server 2000 and Service Pack 3a
Installing the Microsoft .NET Framework
Page
INDEX
A
B
C
D
E
F
H
I
J
L
M
N
O
Q
R
S
T
U
V
W
