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Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)
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5
Customizing the Cisco Unity Platform
In this chapter, you do the following tasks in the order listed:
1. If the Cisco Unity server contains a dual NIC: Configure the dual NIC or verify the configuration.
See the “Configuring a Dual NIC in the Cisco Unity Server” section on page 5-2.
2. Complete registration information on Cisco.com to obtain the applicable license files. See the
“Obtaining Cisco Unity License Files” section on page 5-4.
3. Use the Cisco Unity System Preparation Assistant to install required Windows components, the
browser and database, and required service packs. See the “Running the Cisco Unity System
Preparation Assistant” section on page 5-6.
4. Change folder settings in Windows Explorer so that all files and folders are visible during
Cisco Unity troubleshooting, if applicable. See the “Changing Folder Settings in Windows
Explorer” section on page 5-8.
5. Install the latest Microsoft service packs and updates for Windows, Internet Explorer, and SQL
Server 2000 that are recommended for use with Cisco Unity. See the “Installing the Latest Microsoft
Service Packs and Updates for Windows, Internet Explorer, and SQL Server 2000” section on
page 5-9.
6. If the Cisco Unity server contains voice cards: Disable the Found New Hardware wizard, if
applicable. See the “Disabling the Found New Hardware Wizard for the Voice Cards” section on
page 5-10.
7. Optional: Install virus-scanning software. See the “Installing Virus-Scanning Software (Optional)”
section on page 5-10.
8. Optional: Install and configure Cisco Security Agent for Cisco Unity. See the “Installing and
Configuring Cisco Security Agent for Cisco Unity (Optional)” section on page 5-11.
9. Connect the Cisco Unity server to the network. See the “Connecting the Cisco Unity Server to the
Network” section on page 5-11.
10. Configure TCP/IP properties See the “Configuring TCP/IP Properties” section on page 5-11.
11. Confirm that the server has a valid IP address and is connected to the network. See the “Verifying
the IP Address and the Network Connection” section on page 5-12.
12. If virus-scanning software or Cisco Security Agent for Cisco Unity is installed on the Cisco Unity
server: Disable virus-scanning services and Cisco Security Agent for Cisco Unity. See the
“Disabling Virus-Scanning and Cisco Security Agent Services” section on page 5-12.
13. Add the Cisco Unity server to an existing domain. See the “Adding the Cisco Unity Server to an
Existing Domain” section on page 5-13.