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Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)
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Chapter 2 Preparing for the Installation
Downloading Software for the Installation
Caution Until you have installed all of the recommended service packs and updates, and, optionally,
Cisco Security Agent for Cisco Unity and virus-scanning software, third-party components
installed on the Cisco Unity server have significant security vulnerabilities. Do not connect
the Cisco Unity server to the network to install software. Instead, burn CDs that contain the
downloaded software, and install the software from the CDs.
• The Cisco Unity documentation instructs you when to install the software you download.
Software for All Installations
Download the following software for all installations. Even if you have Cisco Unity DVDs or CDs for
the currently shipping version, we recommend that you download the software, some of which may have
been released or updated after the discs were produced.
Cisco Unity Service Release
The applicable Cisco Unity service release (a rollup of Cisco Unity engineering specials), if available.
Refer to the “Downloading Service Release 1” section of Release Notes for Cisco Unity <Version>
Service Release 1 at
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_notes_list.html. Note that if
there are no release notes available, a service release has not been released.
Microsoft Service Packs
The latest service packs recommended for use with Cisco Unity, if any were qualified after the currently
shipping Cisco Unity version was released. Available on the Microsoft website. Also download or print
the installation instructions.
To determine the service packs that are recommended, refer to Recommended Service Packs and Updates
for Use with Cisco Unity and the Cisco Unity Bridge at
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/cmptblty/msupdate.htm. (Service
packs that were recommended when the currently shipping version was released are available on the
Cisco Unity 4.x Software Download page at http://www.cisco.com/cgi-bin/tablebuild.pl/unity-40.)
Burn the extracted updates onto a CD labeled “Cisco Unity <Version> Post-Installation.” This is the
same disc onto which you would have burned the Cisco Unity service release, if available.
Microsoft Updates
The latest updates recommended for use with Cisco Unity. Available on the Microsoft Updates for
Cisco Unity Software Download page at
http://www.cisco.com/cgi-bin/tablebuild.pl/unity_msft_updates. (Updates that were recommended
when the currently shipping version of Cisco Unity was released are on the Cisco Unity Post-Install CD,
but the download page is updated monthly, so you should check for new updates even if you have the
CD.)
Note To access the software download page, you must be logged on to Cisco.com as a registered user.