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Cisco Systems OL-7371-02 - page 146

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Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)

OL-7371-02

Contents

Main Page CONTENTS Page Page Page Page Page Preface Audience and Use Documentation Conventions Page xi xii Cisco Unity Documentation Obtaining Documentation Cisco.com Product Documentation DVD Ordering Documentation Documentation Feedback Cisco Product Security Overview Reporting Security Problems in Cisco Products Obtaining Technical Assistance Cisco Technical Support & Documentation Website Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Information Page Overview of Mandatory Tasks for Installing Cisco Unity Part 1: Installing and Configuring the Cisco Unity Server Page Part 2: Installing the Secondary Server for Cisco Unity Failover Part 3: Populating the Cisco Unity System with Subscriber and Call Management Data Page Part 4: Configuring Failover and Setting Up Networking Options (If Applicable) Part 5: Customizing the Cisco Unity Conversation Part 6: Backing Up Cisco Unity Part 7: Training Page Preparing for the Installation Gathering Documentation and Tools Downloading Software for the Installation Software for All Installations Determining the Drive Locations for Files on the Cisco Unity Server Drive Locations for Files on a Platform Overlay 1 Server Drive Locations for Files on a Platform Overlay 2 Server Drive Locations for Files on a Platform Overlay 3 Server Setting Up the Hardware Installing Voice Cards 3-2 Page Page Attaching Peripheral Devices and Making Connections from the Phone System Page Installing the Operating System Configuring the RAID Arrays Using the Cisco-Provided Array-Configuration Utility Using the Manufacturer-Provided Array-Configuration Utility Installing Windows Server 2003 or Windows 2000 Server Page Windows 2000 Server: Using the Cisco Unity Platform Configuration Discs Page Page Page Enabling Windows Terminal Services (Windows Server 2003 Only) Setting Up the Logical Drives Page Customizing the Cisco Unity Platform Configuring a Dual NIC in the Cisco Unity Server Installing the NIC-Configuration Utility Page Configuring a Dual NIC Obtaining Cisco Unity License Files Page Running the Cisco Unity System Preparation Assistant Page Changing Folder Settings in Windows Explorer Page Disabling the Found New Hardware Wizard for the Voice Cards Installing Virus-Scanning Software (Optional) Installing and Configuring Cisco Security Agent for Cisco Unity (Optional) Connecting the Cisco Unity Server to the Network Configuring TCP/IP Properties Verifying the IP Address and the Network Connection Disabling Virus-Scanning and Cisco Security Agent Services Adding the Cisco Unity Server to an Existing Domain Resetting the Account That SQL Server Services Log On As Setting Up Exchange Determining the Partner Exchange Server Installing Exchange Administration Software on the Cisco Unity Server Installing Exchange 2003 Administration Software Page Installing Exchange 2000 Administration Software Installing the Latest Exchange Service Pack and Updates Extending the Active Directory Schema for Cisco Unity Creating Organizational Units and a Mailbox Store Page Creating Accounts for the Installation and Setting Rights and Permissions About the Accounts Required for the Cisco Unity Installation The Account Used to Install Cisco Unity The Account Used to Access the Cisco Unity Administrator The Accounts That Cisco Unity Services Log On As Creating the Accounts Required for the Cisco Unity Installation Adding the Cisco Unity Administration Account to the Local Administrators Group Setting Rights and Permissions with the Cisco Unity Permissions Wizard Page Page Page Setting Required Exchange Permissions Page Page Installing and Configuring Cisco Unity Software Determining Whether to Set Up Cisco Unity to Use SSL Installing the Microsoft Certificate Services Component Installing and Configuring Cisco Unity Software Page Page Installing License Files Configuring Services Configuring Cisco Unity for the Message Store Setting New Default Passwords Integrating the Phone System with Cisco Unity Setting Up the Cisco Personal Communications Assistant to Use SSL Skipping Cisco PCA Setup for SSL Setting Up the Cisco PCA to Use SSL by Creating a Local Certificate Without a Certificate Authority Page Setting Up the Cisco PCA to Use SSL by Using a Certificate Authority Page Page Installing the Cisco Unity Service Release, If Available Testing the Phone System Integration Excluding from Virus Scanning the Directory in Which Cisco Unity Is Installed Setting Up the Cisco Unity Administrator and Status Monitor to Use SSL Securing the Example Administrator Account Against Toll Fraud Moving the Data Store Databases and Transaction Logs Page Page Re-enabling Virus-Scanning and Cisco Security Agent Services Securing Cisco Unity and the Cisco Unity Server Page Installing Optional Software Installing RSA SecurID Installing Symantec pcAnywhere Recommended Configuration for pcAnywhere Installing Other Optional Software Page Setting Up Authentication for the Cisco Unity Administrator Determining the Authentication Method to Use for the Cisco Unity Administrator Authentication Methods Available for the Cisco Unity Administrator How Integrated Windows Authentication Works with the Cisco Unity Administrator How Anonymous Authentication Works with the Cisco Unity Administrator Page Page A Voice Cards and PIMG Units Intel Dialogic D/41EPCI, D/41JCT-LS, and D/41JCT-Euro A-2 To Set the D/41EPCI Card Switches and Jumpers Page Intel Dialogic D/120JCT-LS and D/120JCT-Euro A-5 A-6 To Set the D/120JCT-LS and D/120JCT-Euro Card Switches Page Intel Dialogic D/240PCI-T1 A-9 To Set the D/240PCI-T1 Card Switches and Jumpers Page Intel NetStructure PBX-IP Media Gateway (PIMG) Removing Intel Dialogic Voice Card Software Determining the Current Settings for the Quiet Parameter and Other Parameters Removing the Intel Dialogic Voice Card Software Resetting the Quiet Parameter and Other Parameters Page Page B Exiting and Starting the Cisco Unity Software and Server Exiting the Cisco Unity Software Shutting Down or Restarting the Cisco Unity Server Starting the Cisco Unity Software Page C Installing MSXML 3.0 with Service Pack 1 Installing Windows Terminal Services Installing the NNTP Service Installing Message Queuing Services 2.0 Installing Windows 2000 Service Pack 4 Installing Internet Explorer 6.0 with Service Pack 1 Installing SQL Server 2000 and Service Pack 3a Installing the Microsoft .NET Framework Page INDEX A B C D E F H I J L M N O Q R S T U V W

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