Chapter 5 Customizing the Cisco Unity Platform

Obtaining Cisco Unity License Files

If the server contains a dual NIC and you configured it for fault tolerance by using the procedure in the “Configuring a Dual NIC in the Cisco Unity Server” section on page 5-2, you already have the MAC address. Skip to the “To Register and Obtain the License Files” procedure on page 5-5.

If the server contains one NIC or if the server contains a dual NIC that you did not configure for fault tolerance, do the following two procedures in the order listed.

To Get the MAC Address of the Cisco Unity Server When the Server Contains One NIC or an Unteamed Dual NIC

Step 1 On the server on which Cisco Unity will be installed, on the Windows Start menu, click Programs > Accessories > Command Prompt.

Step 2 In the Command Prompt window, enter ipconfig /all, and press Enter.

Step 3 Write down the value of Physical Address, excluding the hyphens, or save it to a file that you can access during online registration. (For example, if the physical address is 00-A1-B2-C3-D4-E5, record 00A1B2C3D4E5.)

If the server contains more than one NIC, one value will appear for each NIC. Write down the value for the NIC that you will use to connect the Cisco Unity server to the network.

Step 4 Close the Command Prompt window.

 

To Register and Obtain the License Files

 

 

 

 

 

 

Step 1

Browse to the applicable registration site (URLs are case sensitive):

 

 

 

 

 

Registered user on Cisco.com

http://www.cisco.com/go/license

 

 

 

 

 

Not a registered user on Cisco.com

http://www.cisco.com/go/license/public

 

 

 

 

Step 2

Enter the PAK or software serial number, and click Submit.

Step 3

Follow the on-screen prompts.

 

 

Step 4

Shortly after registration, you will receive an e-mail with the Cisco Unity license files.

 

If license files are lost, it can take up to one business day to get another copy.

 

 

 

 

If you do not receive the license files within 1 hour or to get another copy of a license file, call the Cisco Technical Assistance Center (TAC) and ask for the Licensing Team:

In the U.S.

800 553-2447

 

 

Outside

For your local Cisco TAC phone number, refer to the website

the U.S.

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

 

 

Or send e-mail to licensing@cisco.com.

Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)

 

OL-7371-02

5-5

 

 

 

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Cisco Systems OL-7371-02 manual Enter the PAK or software serial number, and click Submit