Chapter 8 Installing and Configuring Cisco Unity Software

Moving the Data Store Databases and Transaction Logs

To Move the SQL Server Databases and Transaction Logs

Step 1 Stop Cisco Unity. (Right-click the Cisco Unity icon in the system tray, then click Stop Cisco Unity; if

the Cisco Unity icon is not available, browse to the CommServer directory and double-click AvCsTrayStatus.exe.)

Step 2 In Task Manager, end the Cisco Unity tray icon process:

a.Right-click in an empty space on the taskbar and click Task Manager.

b.Click the Processes tab.

c.Click the Image Name column twice to sort by process name.

d.Click AvCsTrayStatus.

e.Click End Process.

f.Click Yes to confirm.

g.Close Task Manager.

Step 3 Stop the AvCsGateway service:

a.On the Windows Start menu, click Programs > Administrative Tools > Services.

b.In the right pane, right-click AvCsGateway, and click Stop.

c.Close the Services MMC.

Step 4 Detach the ReportDB and UnityDb databases:

a.On the Windows Start menu, click Programs > Microsoft SQL Server > Enterprise Manager.

b.In the left pane, expand Microsoft SQL Servers > SQL Server Group > (local) (Windows NT) > Databases.

c.Right-clickReportDb, and click All Tasks > Detach Database.

d.If the OK button is unavailable, click Clear, and click OK to confirm that you want to clear connections.

e.Click OK to detach the ReportDB database.

f.Click OK to confirm.

g.Repeat Step c. through Step f. to detach the UnityDb database.

Step 5

Close SQL Server Enterprise Manager.

Step 6

In Windows Explorer, create the new directories for Cisco Unity data and for transaction logs on the

 

drive locations you made note of in the “Determining the Drive Locations for Files on the Cisco Unity

 

Server” section on page 2-4. Use directory names that are easy to remember, for example:

 

 

 

 

UnityDb.mdf and ReportDb.mdf

<Database destination drive>\<Path>\UnityData

 

 

 

 

ReportDb_log.ldf and UnityDb_log.ldf

<Log file destination drive>\<Path>\UnityLogs

 

 

 

Step 7

In Windows Explorer, move UnityDb.mdf and ReportDb.mdf from Program Files\Microsoft

 

SQL Server\MSSQL\Data to the new directory for Cisco Unity databases.

Step 8

In Windows Explorer, move ReportDb_log.ldf and UnityDb_log.ldf from

 

Program Files\Microsoft SQL Server\MSSQL\Data to the new directory for Cisco Unity transaction

 

logs.

 

Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)

 

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Cisco Systems OL-7371-02 To Move the SQL Server Databases and Transaction Logs, Click AvCsTrayStatus Click End Process