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Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)
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Chapter 8 Installing and Configuring Cisco Unity Software
Securing the Example Administrator Account Against Toll Fraud
Securing the Example Administrator Account Against Toll Fraud
It is possible for a malicious user to dial into Cisco Unity, log on as the Example Administrator by using
the default extension and password, and configure Cisco Unity to forward calls to phone numbers for
which there are charges or to reconfigure greetings so an operator believes the messaging system is
personally accepting collect-call charges. To help secure Cisco Unity against toll fraud, we strongly
recommend that you change the phone password for the Example Administrator account after
Cisco Unity is installed.
To Change the Password on the Example Administrator Account
Step 1 In the Cisco Unity Administrator, go to any Subscribers > Subscribers page.
Step 2 Click the Find icon.
Step 3 On the Find and Select Subscriber page, click Find.
Step 4 Click Example Administrator.
Step 5 In the left pane, click Phone Password.
Step 6 In the right pane, check the User Cannot Change Password check box.
Step 7 Check the Password Never Expires check box.
Step 8 Under Reset Phone Password, enter and confirm a new password by using digits 0 through 9.
We recommend that you enter a long and nontrivial password; 20 digits or more is desirable. (The
minimum length of the password is set on the Subscribers > Account Policy > Phone Password
Restrictions page.) In a nontrivial password:
The digits are not all the same (for example, 9999).
The digits are not consecutive (for example, 1234).
The password is not the same as the extension assigned to the example account.
The password does not spell the name of the example account, the name of the company, the name
of the IT manager, or any other obvious words.
Step 9 Click the Save icon.
Step 10 Close the Cisco Unity Administrator.
Moving the Data Store Databases and Transaction Logs
The Cisco Unity data store includes several databases and their corresponding transaction logs. Because
the Cisco Unity and Reports databases and their transaction logs are the fastest-growing data store files,
you place them on the system in a location that makes optimum use of system storage capacity.
As you do the procedure in this section, if applicable, refer to the drive locations you made note of in
the “Determining the Drive Locations for Files on the Cisco Unity Server” section on page 2-4.
For more information on moving SQL Server databases and transaction logs, refer to Microsoft
documentation.