Cisco Systems OL-7371-02 specification

Chapter 8 Installing and Configuring Cisco Unity Software

Securing Cisco Unity and the Cisco Unity Server

Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)

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Cisco Systems OL-7371-02 manual

Contents

Corporate Headquarters Text Part Number OL-7371-02Page N T E N T S Iii Disabling the Found New Hardware Wizard for the Voice Cards Setting Up Exchange Determining the Partner Exchange Server Authentication Starting the Cisco Unity Software B-3 Vii Viii Audience and Use Documentation ConventionsConvention Description System Configuration Settings Ctrl-Alt-DeletePanel Phone and Modem Options Warnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE Segurança Xii Cisco Unity Documentation Obtaining Documentation Cisco.comXiii Product Documentation DVD Documentation FeedbackCisco Product Security Overview Ordering Documentation Reporting Security Problems in Cisco Products Obtaining Technical Assistance Cisco Technical Support & Documentation Website Submitting a Service RequestDefinitions of Service Request Severity Xvi Obtaining Additional Publications and Information Xvii Xviii Overview of Mandatory Tasks for Installing Cisco Unity Page OL-7371-02 Page Overview of Mandatory Tasks for Installing Cisco Unity Part 5 Customizing the Cisco Unity Conversation Part 6 Backing Up Cisco Unity Part 7 Training Page Preparing for the Installation Gathering Documentation and Tools Downloading Software for the Installation Software for All Installations Cisco Unity Service Release Microsoft Service PacksMicrosoft Updates Cisco Security Agent for Cisco Unity Optional Updated PBXLink or Pimg FirmwareCisco Unity Service Pack CDs Cisco Unity CDs Drive Locations for Files on a Platform Overlay 1 Server Drive Locations for Files on a Platform Overlay 2 ServerLogical Drive Drive Locations for Files on a Platform Overlay 3 Server Disk Logical ArrayFiles Setting Up the Hardware Installing Voice Cards Setting Up the Hardware Installing Voice Cards Platform Required Host-Card Slot Cisco MCS-7835-I1-ECS1 Slot 3 or Cisco MCS-7845-I1-ECS1 Platform Required Host-Card Slot Setting Up the Hardware Voice Cards and Pimg Units appendix Installing the Operating System Configuring the RAID Arrays Using the Cisco-Provided Array-Configuration Utility Array-Configuration Utility section on Installing Windows Server 2003 or Windows 2000 Server Using the Manufacturer-Provided Array-Configuration Utility Use the Platform Configuration discs that are shipped with Windows 2000 Server disc in the desired language. See OL-7371-02 Click Typical Settings, and click Next Is on a Network Without a Domain Hewlett-Packard SmartStart Page Enabling Windows Terminal Services Windows Server 2003 Only Setting Up the Logical DrivesTo Enable Windows Terminal Services To Set Up the Logical Drives Customizing the Cisco Unity Platform Configuring a Dual NIC in the Cisco Unity Server Installing the NIC-Configuration Utility To Install the Hewlett-Packard NIC-Configuration Utility Obtaining Cisco Unity License Files Configuring a Dual NICTo Configure a Dual NIC in the Cisco Unity Server Click HP Network Enter the PAK or software serial number, and click Submit Running the Cisco Unity System Preparation Assistant To Run the Cisco Unity System Preparation AssistantClick Voice Messaging Only Click Continue Changing Folder Settings in Windows Explorer To Change Folder Settings in Windows Explorer Click Like Current Folder, and click Yes to confirm Installing Virus-Scanning Software Optional To Disable the Found New Hardware Wizard for the Voice Cards Configuring TCP/IP Properties To Configure TCP/IP PropertiesTo Connect the Cisco Unity Server to the Network Verifying the IP Address and the Network Connection To Verify the IP Address and the Network Connection Adding the Cisco Unity Server to an Existing Domain To Add the Cisco Unity Server to an Existing DomainClick the Network Identification tab Click Properties To Reset the Account that SQL Server Services Log on As Click This Account Setting Up Exchange Installing Exchange 2003 Administration Software Determining the Partner Exchange Server Click Install Exchange System Management Tools Only Setup NowClick Exchange Deployment Tools Installing Exchange 2000 Administration Software Click Exchange Server SetupNext To Install Exchange 2000 Service Pack To Install the Exchange 2000 Post-Service Pack 3 RollupTo Disable the License Logging Service To Install the Latest Exchange Updates Extending the Active Directory Schema for Cisco UnityTo Install the Latest Exchange Service Pack To Extend the Active Directory Schema for Cisco Unity Creating Organizational Units and a Mailbox Store Page A P T E R Account Used to Install Cisco Unity Account Used to Access the Cisco Unity AdministratorAccounts That Cisco Unity Services Log On As UnityDirSvc UnityInstallUnityAdmin UnityMsgStoreSvcPage To Run the Cisco Unity Permissions Wizard Click Next Click Finish Setting Required Exchange Permissions Administrator Close the Exchange System Manager MMC Setting Required Exchange Permissions Installing and Configuring Cisco Unity Software Determining Whether to Set Up Cisco Unity to Use SSL To Install the Microsoft Certificate Services Component Installing the Microsoft Certificate Services ComponentInstalling and Configuring Cisco Unity Software Click Add/Remove Windows Components To Start the Assistant and Install the Cisco Unity Software Click Run the Cisco Unity Setup Program Click Next Check the Yes, I Want to Restart My Computer Now check box, Installing License FilesTo Install the License Files on the Primary Server Uncheck the Yes, I Want to Restart My Computer Now check To Configure Services Configuring ServicesTo Install the Default License File on the Secondary Server Double-clickCiscoUnity40.lic Configuring Cisco Unity for the Message Store To Configure Cisco Unity for the Message Store Setting New Default Passwords To Set New Default Passwords Integrating the Phone System with Cisco Unity To Skip Cisco PCA Setup for SSL Right-clickDefault Web Site, and click Properties Click Create Certificate Click Internet Services Manager Click Internet Services Manager Run Certreq To Install the Certificate Click Pending RequestsPage Expand Default Web Site Click the Directory Security tabCheck the Require Secure Channel SSL check box Check the Password Never Expires check box To Change the Password on the Example Administrator AccountClick Example Administrator Moving the Data Store Databases and Transaction Logs To Move the SQL Server Databases and Transaction Logs Click AvCsTrayStatus Click End ProcessClose Task Manager Use master Exit Securing Cisco Unity and the Cisco Unity Server Cisco Unity Security Guide atPage Installing RSA SecurID Installing Symantec pcAnywhere Recommended Configuration for pcAnywhere To Change the pcAnywhere Video Mode to Compatibility Installing Other Optional Software To Set pcAnywhere to Run on One or More Specific ProcessorsPage Setting Up Authentication for the Cisco Unity Administrator 10-1 Advantages Disadvantages 10-2 10-3 Field Name Description 10-4 10-5 Uncheck the Integrated Windows Authentication check box 10-6 Voice Cards and Pimg Units Intel Dialogic D/41EPCI, D/41JCT-LS, and D/41JCT-Euro Hardware Settings To Set the D/41EPCI Card Switches and Jumpers Set SW2 switches to Off on each card Intel Dialogic D/120JCT-LS and D/120JCT-Euro SW1 switch To Set the D/120JCT-LS and D/120JCT-Euro Card Switches Software Settings Click Programs Administrative Tools ServicesTo Select the Country for D/120JCT-Euro Voice Cards SW100 switch Bus connector Jumpers JP2-JP7 Intel Dialogic D/240PCI-T1 To Set the D/240PCI-T1 Card Switches and Jumpers Figure A-10 D/240PCI-T1 Connection Pinouts and Backplate To Set the D/240PCI-T1 Protocol Figure A-11 240PCI-T1 Jumpers JP2 Through JP 5 Off Intel NetStructure PBX-IP Media Gateway Pimg Figure A-13 Pimg Unit Connection Pinout and Port Connections Removing Intel Dialogic Voice Card Software Repeat through for any additional cards in the tree list Click Legacy Audio Drivers Click Properties Removing the Intel Dialogic Voice Card SoftwareTo Remove Intel Dialogic Voice Card Software Expand Audio Devices Click Audio for Dialogic Wave Resetting the Quiet Parameter and Other Parameters To Reset the Quiet Parameter and Other Parameters OL-7371-02 Page Exiting the Cisco Unity Software To Exit the Cisco Unity Software from the Cisco Unity Server To Exit the Cisco Unity Software from Another Computer Shutting Down or Restarting the Cisco Unity ServerClick Stop Cisco Unity Click Shut Down Starting the Cisco Unity Software To Shut Down or Restart the Cisco Unity Server Click Start Cisco Unity To Start the Cisco Unity Software from Another Computer Installing Msxml 3.0 with Service Pack To Install Msxml 3.0 with Service Pack Installing Windows Terminal Services Installing the Nntp ServiceInstalling Message Queuing Services To Install Windows 2000 Service Pack Installing Windows 2000 Service PackInstalling Internet Explorer 6.0 with Service Pack To Install Internet Explorer 6.0 with Service Pack Installing SQL Server 2000 and Service Pack 3a To Install SQL Server Installing the Microsoft .NET Framework To Install SQL Server 2000 Service Pack 3aTo Install the Microsoft .NET Framework Installing the Microsoft .NET Framework D E IN-1 41EPCI IN-2 IN-3 NIC IN-4 IN-5 SSL IN-6 IN-7 IN-8