Preparing for the Installation | Cisco Systems OL-7371-02 specification

C H A P T E R 2

Preparing for the Installation

Note If you are installing the secondary Cisco Unity server now, skip this chapter.

In this chapter, you do the following tasks in the order listed:

1.Gather the documentation and tools needed for the installation. See the “Gathering Documentation and Tools” section on page 2-1.

2.Download the software needed for the installation. See the “Downloading Software for the Installation” section on page 2-2.

3.Determine and record the drive locations for application, log, and database files on the Cisco Unity system. See the “Determining the Drive Locations for Files on the Cisco Unity Server” section on page 2-4.

When you are finished with this chapter, return to the “Overview of Mandatory Tasks for Installing Cisco Unity” chapter to continue installing the Cisco Unity system correctly:

Note The tasks in the list reference detailed instructions in the Cisco Unity installation guide and in other Cisco Unity documentation. Follow the documentation for a successful installation.

Gathering Documentation and Tools

You need the following items during the installation and configuration of the Cisco Unity system:

•Access to the following Cisco Unity documentation.

–Release notes for the applicable version of Cisco Unity.

–Release notes for the applicable Cisco Unity service release, if any.

–Release notes for the applicable version of Cisco Security Agent for Cisco Unity, if applicable.

–The correct version of the Cisco Unity installation guide for your configuration. (Refer to the document Use the Installation Guide That Matches the Cisco Unity 4.0(5) or Later Configuration at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity40/inst/inst405/405list.h tm.)

–Specifications for the server on which you are installing Cisco Unity. (Refer to the Cisco Unity Supported Platforms List, available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_data_sheets_list.html.)

Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)

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Cisco Systems OL-7371-02 manual Preparing for the Installation, Gathering Documentation and Tools

Contents

Text Part Number OL-7371-02 Corporate HeadquartersPage Iii N T E N T S Disabling the Found New Hardware Wizard for the Voice Cards Setting Up Exchange Determining the Partner Exchange Server Authentication Vii Starting the Cisco Unity Software B-3 Viii Audience and Use Documentation ConventionsConvention Description System Configuration Settings Ctrl-Alt-DeletePanel Phone and Modem Options Avvertenza Importanti Istruzioni Sulla Sicurezza Warnung Wichtige Sicherheitshinweise Xii Aviso Instruções Importantes DE Segurança Cisco Unity Documentation Obtaining Documentation Cisco.comXiii Ordering Documentation Documentation FeedbackCisco Product Security Overview Product Documentation DVD Obtaining Technical Assistance Reporting Security Problems in Cisco Products Xvi Submitting a Service RequestDefinitions of Service Request Severity Cisco Technical Support & Documentation Website Xvii Obtaining Additional Publications and Information Xviii Overview of Mandatory Tasks for Installing Cisco Unity Page OL-7371-02 Page Overview of Mandatory Tasks for Installing Cisco Unity Part 5 Customizing the Cisco Unity Conversation Part 6 Backing Up Cisco Unity Part 7 Training Page Gathering Documentation and Tools Preparing for the Installation Downloading Software for the Installation Software for All Installations Cisco Unity Service Release Microsoft Service PacksMicrosoft Updates Cisco Unity CDs Updated PBXLink or Pimg FirmwareCisco Unity Service Pack CDs Cisco Security Agent for Cisco Unity Optional Drive Locations for Files on a Platform Overlay 1 Server Drive Locations for Files on a Platform Overlay 2 ServerLogical Drive Drive Locations for Files on a Platform Overlay 3 Server Disk Logical ArrayFiles Installing Voice Cards Setting Up the Hardware Setting Up the Hardware Installing Voice Cards Cisco MCS-7835-I1-ECS1 Slot 3 or Cisco MCS-7845-I1-ECS1 Platform Required Host-Card Slot Platform Required Host-Card Slot Setting Up the Hardware Voice Cards and Pimg Units appendix Configuring the RAID Arrays Installing the Operating System Array-Configuration Utility section on Using the Cisco-Provided Array-Configuration Utility Using the Manufacturer-Provided Array-Configuration Utility Installing Windows Server 2003 or Windows 2000 Server Windows 2000 Server disc in the desired language. See Use the Platform Configuration discs that are shipped with OL-7371-02 Is on a Network Without a Domain Click Typical Settings, and click Next Hewlett-Packard SmartStart Page Enabling Windows Terminal Services Windows Server 2003 Only Setting Up the Logical DrivesTo Enable Windows Terminal Services To Set Up the Logical Drives Customizing the Cisco Unity Platform Installing the NIC-Configuration Utility Configuring a Dual NIC in the Cisco Unity Server To Install the Hewlett-Packard NIC-Configuration Utility Click HP Network Configuring a Dual NICTo Configure a Dual NIC in the Cisco Unity Server Obtaining Cisco Unity License Files Enter the PAK or software serial number, and click Submit Running the Cisco Unity System Preparation Assistant To Run the Cisco Unity System Preparation AssistantClick Voice Messaging Only Click Continue To Change Folder Settings in Windows Explorer Changing Folder Settings in Windows Explorer Click Like Current Folder, and click Yes to confirm To Disable the Found New Hardware Wizard for the Voice Cards Installing Virus-Scanning Software Optional Configuring TCP/IP Properties To Configure TCP/IP PropertiesTo Connect the Cisco Unity Server to the Network To Verify the IP Address and the Network Connection Verifying the IP Address and the Network Connection Adding the Cisco Unity Server to an Existing Domain To Add the Cisco Unity Server to an Existing DomainClick the Network Identification tab Click Properties Click This Account To Reset the Account that SQL Server Services Log on As Setting Up Exchange Determining the Partner Exchange Server Installing Exchange 2003 Administration Software Click Install Exchange System Management Tools Only Setup NowClick Exchange Deployment Tools Installing Exchange 2000 Administration Software Click Exchange Server SetupNext To Install Exchange 2000 Service Pack To Install the Exchange 2000 Post-Service Pack 3 RollupTo Disable the License Logging Service To Extend the Active Directory Schema for Cisco Unity Extending the Active Directory Schema for Cisco UnityTo Install the Latest Exchange Service Pack To Install the Latest Exchange Updates Creating Organizational Units and a Mailbox Store Page A P T E R Account Used to Install Cisco Unity Account Used to Access the Cisco Unity AdministratorAccounts That Cisco Unity Services Log On As UnityMsgStoreSvc UnityInstallUnityAdmin UnityDirSvcPage To Run the Cisco Unity Permissions Wizard Click Next Click Finish Setting Required Exchange Permissions Close the Exchange System Manager MMC Administrator Setting Required Exchange Permissions Installing and Configuring Cisco Unity Software Determining Whether to Set Up Cisco Unity to Use SSL Click Add/Remove Windows Components Installing the Microsoft Certificate Services ComponentInstalling and Configuring Cisco Unity Software To Install the Microsoft Certificate Services Component Click Run the Cisco Unity Setup Program To Start the Assistant and Install the Cisco Unity Software Click Next Uncheck the Yes, I Want to Restart My Computer Now check Installing License FilesTo Install the License Files on the Primary Server Check the Yes, I Want to Restart My Computer Now check box, Double-clickCiscoUnity40.lic Configuring ServicesTo Install the Default License File on the Secondary Server To Configure Services To Configure Cisco Unity for the Message Store Configuring Cisco Unity for the Message Store To Set New Default Passwords Setting New Default Passwords Integrating the Phone System with Cisco Unity Right-clickDefault Web Site, and click Properties To Skip Cisco PCA Setup for SSL Click Create Certificate Click Internet Services Manager Click Internet Services Manager Run Certreq Click Pending Requests To Install the CertificatePage Expand Default Web Site Click the Directory Security tabCheck the Require Secure Channel SSL check box Moving the Data Store Databases and Transaction Logs To Change the Password on the Example Administrator AccountClick Example Administrator Check the Password Never Expires check box To Move the SQL Server Databases and Transaction Logs Click AvCsTrayStatus Click End ProcessClose Task Manager Exit Use master Cisco Unity Security Guide at Securing Cisco Unity and the Cisco Unity ServerPage Installing Symantec pcAnywhere Installing RSA SecurID To Change the pcAnywhere Video Mode to Compatibility Recommended Configuration for pcAnywhere To Set pcAnywhere to Run on One or More Specific Processors Installing Other Optional SoftwarePage 10-1 Setting Up Authentication for the Cisco Unity Administrator 10-2 Advantages Disadvantages 10-3 10-4 Field Name Description 10-5 10-6 Uncheck the Integrated Windows Authentication check box Intel Dialogic D/41EPCI, D/41JCT-LS, and D/41JCT-Euro Voice Cards and Pimg Units To Set the D/41EPCI Card Switches and Jumpers Hardware Settings Set SW2 switches to Off on each card Intel Dialogic D/120JCT-LS and D/120JCT-Euro SW1 switch To Set the D/120JCT-LS and D/120JCT-Euro Card Switches Software Settings Click Programs Administrative Tools ServicesTo Select the Country for D/120JCT-Euro Voice Cards Intel Dialogic D/240PCI-T1 SW100 switch Bus connector Jumpers JP2-JP7 Figure A-10 D/240PCI-T1 Connection Pinouts and Backplate To Set the D/240PCI-T1 Card Switches and Jumpers Figure A-11 240PCI-T1 Jumpers JP2 Through JP 5 Off To Set the D/240PCI-T1 Protocol Figure A-13 Pimg Unit Connection Pinout and Port Connections Intel NetStructure PBX-IP Media Gateway Pimg Repeat through for any additional cards in the tree list Removing Intel Dialogic Voice Card Software Expand Audio Devices Click Audio for Dialogic Wave Removing the Intel Dialogic Voice Card SoftwareTo Remove Intel Dialogic Voice Card Software Click Legacy Audio Drivers Click Properties To Reset the Quiet Parameter and Other Parameters Resetting the Quiet Parameter and Other Parameters OL-7371-02 Page To Exit the Cisco Unity Software from the Cisco Unity Server Exiting the Cisco Unity Software Click Shut Down Shutting Down or Restarting the Cisco Unity ServerClick Stop Cisco Unity To Exit the Cisco Unity Software from Another Computer To Shut Down or Restart the Cisco Unity Server Starting the Cisco Unity Software To Start the Cisco Unity Software from Another Computer Click Start Cisco Unity To Install Msxml 3.0 with Service Pack Installing Msxml 3.0 with Service Pack Installing Windows Terminal Services Installing the Nntp ServiceInstalling Message Queuing Services To Install Internet Explorer 6.0 with Service Pack Installing Windows 2000 Service PackInstalling Internet Explorer 6.0 with Service Pack To Install Windows 2000 Service Pack To Install SQL Server Installing SQL Server 2000 and Service Pack 3a Installing the Microsoft .NET Framework To Install SQL Server 2000 Service Pack 3aTo Install the Microsoft .NET Framework Installing the Microsoft .NET Framework IN-1 D E IN-2 41EPCI IN-3 IN-4 NIC IN-5 IN-6 SSL IN-7 IN-8