Chapter 6 Setting Up Exchange

Installing Exchange Administration Software on the Cisco Unity Server

Installing Exchange 2000 Administration Software

Note

Cisco assumes that the Exchange environment is already set up and working before the Cisco Unity

 

 

 

system is installed.

 

 

 

 

 

 

 

 

 

When Exchange 2000 is installed on the partner server, you install Exchange 2000 administration

 

 

 

software on the Cisco Unity server because it includes the Microsoft messaging API (MAPI). MAPI is

 

 

 

the application programming interface that Cisco Unity uses to communicate with Exchange for

 

 

 

addressing, sending, and retrieving messages.

 

 

 

 

Later in the installation process, you specify the partner Exchange server that Cisco Unity connects with.

 

 

 

Do the following four procedures in the order listed.

 

 

 

 

To Install Exchange 2000 Administration Software on the Cisco Unity Server

 

 

 

 

 

Step 1

On the Cisco Unity server, insert the Cisco Unity Message Store 2000 disc in the CD-ROM drive.

 

 

 

If the disc does not run automatically, browse to the root directory, and double-click Launch.exe.

Step 2

Click Exchange Server Setup.

 

Step 3

Follow the on-screen prompts until the Product Identification dialog box appears.

Step 4

Enter the key for Cisco Unity Message Store 2000 from the sticker located on the CD sleeve, and click

 

 

 

Next.

 

Step 5

In the Component Selection dialog box, in the Action column, set the actions for the following three

 

 

 

components:

 

 

 

 

 

 

 

 

 

Microsoft Exchange 2000

Change the action to Custom.

 

 

 

 

 

 

 

 

Microsoft Exchange Messaging and Collaboration Services

Change the action to None.

 

 

 

 

 

 

 

 

Microsoft Exchange System Management Tools

Leave the action as Install.

 

 

 

Step 6

Click Next.

 

Step 7

Follow the on-screen prompts to complete the installation.

 

Step 8

Restart the server.

 

 

 

 

 

 

 

 

 

Exchange 2000 Service Pack 3 and the Exchange 2000 Server Post-Service Pack 3 Rollup that is

 

 

 

described in Microsoft Knowledge Base article 824282 resolve an intermittent problem with message

 

 

 

notification.

 

 

 

 

 

 

Note

If Service Pack 3 and the rollup are not installed, Exchange 2000 Server sends extra UDP packets to

 

 

 

ports on the Cisco Unity server that are not listening for packets. Such activity is seen by

 

 

 

intrusion-detection systems as port scans or attacks.

 

 

 

 

 

 

Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)

6-4

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Cisco Systems OL-7371-02 manual Installing Exchange 2000 Administration Software, Click Exchange Server Setup, Next