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Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)
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Chapter 6 Setting Up Exchange
Installing Exchange Administration Software on the Cisco Unity Server
Installing Exchange 2000 Administration Software
Note Cisco assumes that the Exchange environment is already set up and working before the Cisco Unity
system is installed.
When Exchange 2000 is installed on the partner server, you install Exchange 2000 administration
software on the Cisco Unity server because it includes the Microsoft messaging API (MAPI). MAPI is
the application programming interface that Cisco Unity uses to communicate with Exchange for
addressing, sending, and retrieving messages.
Later in the installation process, you specify the partner Exchange server that Cisco Unity connects with.
Do the following four procedures in the order listed.
To Install Exchange 2000 Administration Software on the Cisco Unity Server
Step 1 On the Cisco Unity server, insert the Cisco Unity Message Store 2000 disc in the CD-ROM drive.
If the disc does not run automatically, browse to the root directory, and double-click Launch.exe.
Step 2 Click Exchange Server Setup.
Step 3 Follow the on-screen prompts until the Product Identification dialog box appears.
Step 4 Enter the key for Cisco Unity Message Store 2000 from the sticker located on the CD sleeve, and click
Next.
Step 5 In the Component Selection dialog box, in the Action column, set the actions for the following three
components:
Step 6 Click Next.
Step 7 Follow the on-screen prompts to complete the installation.
Step 8 Restart the server.
Exchange 2000 Service Pack 3 and the Exchange 2000 Server Post-Service Pack 3 Rollup that is
described in Microsoft Knowledge Base article 824282 resolve an intermittent problem with message
notification.
Note If Service Pack 3 and the rollup are not installed, Exchange 2000 Server sends extra UDP packets to
ports on the Cisco Unity server that are not listening for packets. Such activity is seen by
intrusion-detection systems as port scans or attacks.
Microsoft Exchange 2000 Change the action to Custom.
Microsoft Exchange Messaging and Collaboration Services Change the action to None.
Microsoft Exchange System Management Tools Leave the action as Install.