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Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)
OL-7371-02
Chapter 7 Creating Accounts for the Installation and Setting Rights and Permissions
Creating the Accounts Required for the Cisco Unity Installation
Creating the Accounts Required for the Cisco Unity Installation
To Create Domain Accounts for Cisco Unity Installation, Administration, and Services
Step 1 On the Cisco Unity server, log on to Windows by using an account that is a member of the Domain
Admins group.
Step 2 On the Windows Start menu, click Programs > Microsoft Exchange > Active Directory Users and
Computers or click Programs > Administrative Tools > Active Directory Users and Computers.
Step 3 In the left pane, expand the domain, right-click Users or the organizational unit where you want to create
the installation account, and click New > User.
Step 4 Follow the on-screen prompts to create the installation account. Creating an Exchange mailbox is
optional.
We suggest that you use the following names for the accounts:
Step 5 Repeat Step 3 and Step 4 to create the Cisco Unity administration account, the directory services
account, and the message store services account.
Ensure that for the accounts that Cisco Unity services log on as, the password will never expire. If the
password expires, Cisco Unity will stop working the next time the server is restarted.
Step 6 Close Active Directory Users and Computers.
Adding the Cisco Unity Administration Account to the Local Administrators Group
Note If you did not create a Cisco Unity administration account in the “Creating the Accounts Required for
the Cisco Unity Installation” section on page 7-3, skip this section.
Add the Cisco Unity administration account to the local Administrators group on the primary and
secondary Cisco Unity servers.
To Add the Cisco Unity Administration Account to the Local Administrators Group
Step 1 On the Cisco Unity server, on the Windows Start menu, click Programs > Administrative Tools >
Computer Management.
Installation UnityInstall
Administration UnityAdmin
Account that Cisco Unity directory services log on as (directory services
account) UnityDirSvc
Account that Cisco Unity message store services log on as (message store
services account) UnityMsgStoreSvc