Nortel Networks 6.1 manual Outgoing calls, Swca indicators, call status states auto assign

Handling many calls at once / 109

SWCA indicators, call status states (auto assign)

Call is answered and automatically assigns to a SWCA key.

Call is put on Hold. The SWCA indicator flashes at all extensions. The indicator beside the line key disappears, freeing up the line

Call is retrieved.

An indicator appears beside the Intercom button. The SWCA indicator becomes solid on all extensions, indicating that the call is active.

SWCA1	SWCA1
SWCA2	SWCA2
SWCA3	SWCA3
Line 1	Line 1
Line 2	Line 2

SWCA1	SWCA4
SWCA2	SWCA5
SWCA3	SWCA6
Line 1
Line 2
	Intercom
	Intercom

Outgoing calls

When you make an outgoing call using the intercom key on your telephone, the call is automatically transferred to the first available SWCA key. Solid indicators appear beside the intercom button and the SWCA key on your telephone. All other telephones in the group also see a solid indicator beside the SWCA key, indicating that the line for that key is in use. If you put the call on hold, the SWCA key indicator fast-flashes on your telephone, and slow-flashes on the other telephones in the group. The call can then be picked up by any other telephone in the group.

P0603544 02 Compact ICS 6.1 System Coordinator Guide