Nortel Networks 6.1 manual Before you start

16 / Getting started with Norstar

You may want to further customize your system. For example, you can change how some features work, or adapt the system to changes in your office. Programming allows you to change settings that probably need to be updated regularly because of staff turnover or new business contacts. You can also assign features and program buttons on individual telephones.

There are four ways to customize and maintain your Norstar system:

•Initial programming is done for you by your installer or customer service representative. It deals mostly with how the system interacts with lines, telephones, and other equipment.

•Your programming as a system coordinator changes how features work for the system, as needed. It requires a system coordinator password.

•A basic programming password is available to allow individuals other than the system coordinator to make changes without giving access to sensitive programming capabilities.

•Personal programming is available to anyone through the Feature button on their telephone. It allows individuals to change how their telephone works to suit themselves.

Before you start

Before you begin programming, plan what changes you want to make. Record the changes in the Norstar Programming Record so that you have the information at hand. For example, if you are going to program system speed dial numbers, fill out the page in the Norstar Programming Record so that you have all the numbers and codes handy once you start programming.

Compact ICS 6.1 System Coordinator Guide P0603544 02