Nortel Networks 6.1 manual Changing a pickup group for a set, Already joined, Pickup denied

58 / Answering calls

If there is more than one incoming call at a telephone in a pickup group, a call ringing on an external line is answered first followed by calls on the prime line and, finally, calls on internal lines.

Tip - A Hunt Group call ringing at a Norstar set DN that is also a member of a call pickup group can be picked up by any telephone in that call pickup group. For more information about Hunt Groups, see ‘‘Programming Hunt Groups’’ on page 171.

Changing a pickup group for a set

Telephones can be put into and taken out of pickup groups.

You need the programming template found at the front of this guide. See ‘‘Getting started with Norstar’’ on page 15 for more information.

1.		Press			.
2.		Press			(the default System Coordinator password).
3.		Press	¤‹fl›fl
			≠and enter the internal number of the telephone you
		want to program.
4.		Press ≠twice.
5.		Press ‘five times.
6.		Press CHANGE at Pickup grp: to assign the telephone to pickup group
		1, 2, 3, or 4, or to None.
Displays
					You are already connected to the telephone that
	Already joined
					made the call you are trying to pick up. This can
					happen if you are on a call to a co-worker, your
					co-workerdialsthenumberofatelephoneinyour
					pickupgroup,andyouattempttopickupthatcall.
					There is no call that you can pick up or the call
	Pickup denied
			￿•		that was ringing has already been answered.
				•¤flfl‹››You have tried to pick up a call on someone

else's private line.

Compact ICS 6.1 System Coordinator Guide P0603544 02