Nortel Networks 6.1 manual Changing what information is shown first about a call

56 / Answering calls

Making Call Display information appear automatically at a telephone

Each telephone that rings for an external line can display Call Display information for that line. After the call is answered, Call Display information is always shown at the telephone that answered the call. Your installer or customer service representative can program telephones to have automatic Call Display.

This feature is not available to ISDN terminals.

Changing what information is shown first about a call

Depending on the services you subscribe to, Call Display information may contain up to three parts: the name of the caller, the number of the caller, or the name of the line in your Norstar system that the call is on. For each telephone, you can determine which information is displayed first.

You need the programming template found at the front of this guide. See ‘‘Getting started with Norstar’’ on page 15 for more information.

1.	Press	.
2.	Press	￿••¤flfl‹››
		(the default System Coordinator password).
3.	Press	¤‹fl›fl
		≠and enter the internal number of the telephone you
	want to program.
4.	Press ≠.
5.	Press ‘four times.
6.	Press ≠.
7.	Choose a setting at 1stDisplay: using the CHANGE button. The
	choices are Name, Numbr or Line.

You may see Unknown name or Unknown number on the display if the information is not available from your telephone company. You may see Private name or Private number on the display if the caller blocks that information.

Compact ICS 6.1 System Coordinator Guide P0603544 02