Table of Contents / vii

Transferring a call 111

Transferring external calls 112

Canceling a transfer 112

Using Camp-on 114

Parking a call 115

Retrieving a parked call 115

Using Call Park 116

Using Callback 117

Forwarding your calls 119

Forwarding your calls to with Norstar 119

Canceling Call Forward 119

Using Call Forward at your telephone 119 Overriding Call Forward 120

Changing the automatic Call Forward settings 120 Changing Forward no answer 120

Changing the delay before a call is forwarded 120 Forward on busy 121

DND on Busy 121

Call Forward and Voice Mail 122

Line Redirection 123

Turning on Line Redirection 123 Canceling Line Redirection 124 Allowing a telephone to redirect calls 124

Turning the redirect ring for a telephone on or off 125 How Line Redirection is different from Call Forward 127 Using Line Redirection 127

Communicating in the office 129

Paging 129

Making a page announcement 129

Activating and deactivating the ability to page 130 Creating page zones 130

Using Page with external paging equipment 132

Sending messages using the display 132

Sending a message 132

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Compact ICS 6.1 System Coordinator Guide

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Nortel Networks 6.1 manual Forwarding your calls, Communicating in the office