Nortel Networks 6.1 manual Programming the queue time-out, Programmingthe overflow set

Models: 6.1

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Programming Hunt Groups / 177

3.Press . The display shows Member DNs:.

4.Press until the display shows If busy:.

5.Press CHANGE to set the mode: BusyTone, Overflow, Queue.

6. Press to exit or to continue programming.

Programming the queue time-out

This setting allows you to program the number of seconds a call remains in the Hunt Group queue before it is routed to the overflow position.

1.

At Hunt groups, press . The display shows Show group.

2.

Enter the Hunt Group number you want to program (1-6) or press

 

to scroll through the groups.

3.

Press . The display shows Member DNs:.

4.

Press until the display shows Q Timeout:.

5.

Press CHANGE to set the queue time-out: 15, 30, 45, 60, 120, 180.

6.

Press

to exit or to continue programming.

®

Programming®the overflow set

This setting allows you to program the overflow telephone to which the Hunt Group calls are to be routed. Unless the overflow position is a Hunt Group telephone, the call ceases to be a Hunt Group call. If the overflow telephone is a Hunt Group telephone, the call is treated as a new call and goes to the bottom of the queue.

The overflow telephone can be a DN number associated with a voice mailbox.

1. At Hunt groups, press . The display shows Show group.

2. Enter the Hunt Group number you want to program (1-6) or press to scroll through the groups.

3. Press . The display shows Member DNs:.

4. Press . The display shows Overflow:.

5.Press . The display shows Overflow:HGn.

P0603544 02

Compact ICS 6.1 System Coordinator Guide

Page 177
Image 177
Nortel Networks 6.1 manual Programming the queue time-out, Programmingthe overflow set