Nortel Networks 6.1 manual Handling many calls at once, Using Hold, Listening on hold

held call.

Holding automatically

Retrieving a held call

Tip -

Handling many calls at once

Using Hold

You can temporarily suspend a call by pressing .

When a call is on hold, an indicator flashes on all￿telephones that have access to the line. The call can be retrieved from any of these telephones.

On the M7100 or T7100 telephone, alternates between two lines; one active, one on hold. These telephones￿cannot retrieve a call placed on hold by another telephone.

Answered Hunt Group calls can be placed on hold at the answering system telephone. For more information about Hunt Groups, see ‘‘Programming Hunt Groups’’ on page 171.

You can connect to a call on hold by pressing the flashing line button of the

If your line has been programmed with full autohold, you can switch from one call to another and have your calls put on hold automatically.

Press the line button of the caller you want to speak to. Your current caller is put on hold automatically.

Listening on hold

If you have been put on hold, you can hang up the handset while you wait for the other person to return.

1.		Press	.
2.		Hang up the handset.
P0603544	02	￿		Compact ICS 6.1 System Coordinator Guide