Nortel Networks 6.1 manual Picking up a call ringing at another telephone

Answering calls / 57

Picking up a call ringing at another telephone

You can pick up a call ringing at another telephone using Directed Pickup or Group Pickup.

Answering any ringing telephone using Directed Pickup

You can answer any telephone that is ringing in your Norstar system.

1.	Press	.
2.	Enter the internal number of the ringing telephone.
Call Pickup cannot be used to answer analog lines that are set to private.

To use Call￿Pickup‡fl(Directed Pickup), the telephone must be ringing. If, for example, the auxiliary ringer is ringing, but the call is not ringing at a telephone, the call cannot be answered using Directed Pickup. It must be answered normally at a telephone that has a flashing indicator for the call, or by using Trunk Answer. You can answer a call that is ringing because someone has transferred the call to a telephone and the call is ringing on an intercom button.

Tip - Directed pickup can retrieve calls that are ringing on an Answer DN. While you may enter the internal number of the telephone you hear ringing, it may be calls from another telephone you are answering.

Answering any ringing telephone using Group Pickup

Your Norstar system can be divided into four pickup groups. If you are a member of a pickup group, you can pick up a call that is ringing at any telephone in your pickup group.

Press		.
Group Pickup cannot be used to retrieve a camped call.
P0603544 02	￿‡fi	Compact ICS 6.1 System Coordinator Guide