Nortel Networks 6.1 manual Using your Norstar system from an external location

Using System features / 237

Using your Norstar system from an external location

You can use the lines and some of the features of a Norstar system from outside the system. You can do this over the public telephone network when you are away from the office, or you can call from another system, over a private network.

An example of how remote access works is a sales representative who spends a lot of time out of the office and who needs to make long distance calls to the European office. Your Norstar system has a leased line to Europe with reduced transatlantic charges. You provide that sales representative with a Class of Service (COS) password that gives access to the transatlantic line. The sales representative can then telephone into the Norstar system from a hotel, enter their Class of Service password, and use the leased transatlantic line to make calls.

Remote users can access Norstar lines, line pools, the page feature, and remote administration (if enabled through Software Keys). The exact facilities available to you through remote access vary, depending on how your installer or customer service representative set up your system.

Controlling access to your Norstar system

It is important to maintain the security of your Norstar system by limiting access to authorized users and limiting those users to the features they need.

Remote users can make long distance calls.

Remember, a remote user can make long distance calls that are charged to your company and can make page announcements in your office unless you create the proper restrictions for external access lines.

P0603544 02 Compact ICS 6.1 System Coordinator Guide