Nortel Networks 6.1 manual Accessing Norstar remotely over the public network, Tones

Using System features / 239

Accessing Norstar remotely over the public network

1.Dial the Norstar system remote access number.

2.When you hear a stuttered dial tone, enter your COS password.

3.Wait for the system dial tone.

If your system uses System Answer or CCR, you may enter the DISA number or Auto DN once your call has been automatically answered by one of the features.

To use the system remotely, you must use a telephone with tone dialing to call the system.

Remote access is possible only on lines that your installer or customer service representative programs to allow auto-answer calls.

To use features on a remote Norstar system, press •followed by the feature code. Even if you are calling from a Norstar system, press•

instead of .

In certain situations, you may experience lower volume levels when using Norstar remotely.

Tones

You may hear some of the following tones while accessing Norstar remotely.

Tone	What it means
Busy tone	Dialed a busy line pool access code. You hear
	system dial tone again after five seconds.
Stuttered dial tone	Enter your COS password.
￿
Norstar system dial tone	You may use the Norstar remotely.

P0603544 02 Compact ICS 6.1 System Coordinator Guide