Nortel Networks 6.1 manual Programming Hunt Groups

Programming Hunt Groups / 183

•Using a headset automatically defaults Silent Monitor to mute. This is the recommended way of using the Silent Monitor feature.

•Messages received by the supervisor during a silent monitoring session, will not provide an indication on the display.

•Attempting to initiate any feature keys on the supervisor set, while a session is active, will terminate the silent monitoring session.

•A priority call or ring again call will be indicated on the display. The monitoring session will terminate if the call is accepted.

•If a line is assigned to both a ringing group and a hunt group, calls coming in over this line cannot be monitored.

•If a voice call coming into a supervisor telephone is accepted, any active monitoring session will be released.

•T7316 telephones used as supervisor may experience problems using mute and unmute when joining or leaving a silent monitor session.

P0603544 02 Compact ICS 6.1 System Coordinator Guide