Call Accounting System

Considerations

 

Using one line for fax transmission limits ADDS to approximately 100 calls per

 

day. Businesses anticipating more than 100 calls per day may need more

 

than one system to handle the call volume efficiently.

 

Use ADDS in a two-line configuration to maximize performance and minimize

 

busy signals. ADDS can work behind an automated attendant. ADDS does

.

not function with an MFM.

 

Hardware Requirements

To set up ADDS, a business must have the following: Automated Document Delivery System unit Touch-tone telephone

Group Ill (G3) fax machine with an integrated handset

To request and receive information, a caller must have a touch-tone telephone and a Group Ill (G3) fax machine.

For backup, one of the following is required:

AT&T 705 MT Multitasking Terminal

AT&T 6386/SX WGS (or compatible) with ProComm Plus® software.

See the AT&T Automated Document Delivery System (ADDS) Administrator’s Guide for installation instructions.

Call Accounting System

Call Accounting System (CAS) is ideal for medium and large companies that want to manage telephone usage and control costs by tracking calls placed from and received by the system.

8-4Installing Applications

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AT&T 3.0 manual Call Accounting System, Hardware Requirements