Customer Support Information

Installation and Operational

Procedures

The manuals for your system contain information about installation and operational procedures.

Repair Instructions. If you experience trouble because your equipment is malfunctioning, the FCC requires that the equipment not be used and that it be disconnected from the network until the problem has been corrected. Repairs to this equipment can be made only by the manufacturers, their authorized agents, or others who may be authorized by the FCC. In the event repairs are needed on this equipment, contact your authorized AT&T dealer or, in the U.S.A. only, contact the National Service Assistance Center (NSAC) at 1-800-628-2888.

Rights of the Local Telephone Company. If this equipment causes harm to the telephone network, the local telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will also be informed of your right to file a complaint with the FCC.

Changes at Local Telephone Company. Your local telephone company may make changes in its facilities, equipment, operations, or procedures that affect the proper functioning of this equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

Hearing Aid Compatibility. The custom telephone sets for this system are compatible with inductively coupled hearing aids as prescribed by the FCC.

Automatic Dialers. WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS:

Remain on the line and briefly explain to the dispatcher the reason for the call.

Maintenance and Troubleshooting A-5

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AT&T 3.0 manual Installation and Operational Procedures