AT&T 3.0 manual CMS Documentation

Call Management System

CMS software

Digital Announcement Unit for CMS

Parallel printer and cable to connect the printer to the PC

Supervisor console (MERLIN II System Display Console)

Agent telephones (any MLX or analog multiline telephones supported by the system)

Two analog multiline modules (008 or 408); one to connect the two PC ports to the operator positions, and one to connect the CMS supervisor console

D0S, version 3.3 or higher

See the CMS documentation for a list of optional hardware that you can use with CMS.

CMS comes with a hardware installation checklist and information on installing the CMS software, creating an agent directory, programming lines and groups, and testing and managing calls. The control unit permits the connection of two CMS applications, and each application can have one PC.

CMS Documentation

Call Management System (CMS) for the MERLIN LEGEND Communications System Installation and System Programming Guide

Call Management System for MERLIN LEGEND Communications System User’s Quick Reference

Call Management System for MERLIN LEGEND Communications System Supervisor’s Guide

Cal/ Management System for MERLIN LEGEND Communications System Planning Guide and Forms

Installing Applications 8-11